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Tesco Bank: Travel Money reviews

Name: Travel Money
Rating: 2.87 (46 reviews)

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3.05

Based on 46 reviews, last reviewed 17th Nov 2024

67% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

39%

2 star

50%

Latest highest rating:

4

Yewsaugu I have good experiences by working with people for more than 4years. Reviewed on: 30th October 2024

Latest lowest rating:

1

Closed Sundays, on-line shows open-beware!! Looking online the local Travel Money bureau shows open on Sundays 10am to 4pm. I walked to my local Travel Money bureau to find it was closed- a wast... Read more Reviewed on: 17th November 2024

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About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for Tesco Bank travel money reviews. If you've used Tesco Bank travel money before, why not write YOUR own review? You can help other travellers looking for honest Tesco Bank travel money reviews.

Tesco Bank Travel Money reviews (46)

Review of the Tesco Bank, Travel Money:

Customer service terrible

Picked my day off for my travel money to be delivered and it was not not delivered on this day. The customer service is terrible. Will never use this company again Reviewed on: 8th November 2024

TRAVEL MONEY EXCHANGE

Visited Louise at the Travel Money Exchange in Lowestoft Tesco. Extremely helpful, friendly and polite. Reviewed on: 11th June 2024

Amy at Tesco in Beverley - East Yorkshire was excell...

Amy at Tesco in Beverley - East Yorkshire was excellent. She took her time, was chatty, very friendly and totally professional... Well done Amy Reviewed on: 4th June 2024

Vicki at Marksfarm store always pleasant and helpful.

Vicki at Marksfarm store always pleasant and helpful. Reviewed on: 24th May 2024

Appalling customer service

I ordered currency online. In the FAqs it states photo ID is required eg passport or driving licence. They should remove the eg as that is all they will accept. I took other photo ID but was not allowed to collect my money. As I had travelled especially to collect it I asked to cancel the order and my husband who had his driving licence would repurchase it. To do that there was a £10 charge. Totally ridiculous and a money making racket. the person in the kiosk was one of the most unhelpful people I have encountered in a long time. A Tesco staff member told me the currency kiosk wasn’t part of Tesco so I couldn’t complain in store. Reviewed on: 29th April 2024

Good service, excellent chap very helpful

Good service, excellent chap very helpful Reviewed on: 27th April 2024

They told me that if I buy euros with them and then...

They told me that if I buy euros with them and then dont spend all of them I can change back commission free. However once I returned to change my unspent euros they charged me £300 because there spread from sell to buy back is like 20% so they dont call it commission but trust me there will be a huge charge to change your money back! Scam scam scam Reviewed on: 28th February 2024

Awful experience.

Awful experience. They don't keep me updated on royal mail deliver status. Yesterday they attempted delivery at 10am, and then today they haven't even attempted by 1pm, which is supposed to be guaranteed. I still don't have my travel money. Stay away from tesco travel money Reviewed on: 21st February 2024

Good and fast service, money can easily be ordered o...

Good and fast service, money can easily be ordered online Reviewed on: 18th February 2024

Doesn't let you make a purchase online

Online exchange rate is always better - unfortunately it doesn't let you make the transaction. They give you a number to call for assistance - unfortunately they don't help, they tell you try another device and when you tell them that you have already done this they say they don't know then. Maybe they want you to buy from one of their bureaus where you get a rubbish exchange rate. I went with Sainsbury online in the end, it was simple and quick - and it works! Reviewed on: 7th February 2024

Excellent service from my local Bishops Cleeve branch.

The travel money girl who served me today, 02-12-2023 was exceptionally helpful and very polite and efficient, hang on to her !!!!, i would definitely recommend, first class, from Chris. Reviewed on: 3rd December 2023

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