Verified source
A company can partner with Smart Money People and invite their verified customers to leave a review. When they do this it’s labelled as "Verified source" on the Smart Money People website.
There are a number of automated invitation techniques available to businesses. All of which are trusted and ensure that only verified customers can leave reviews through them.
Family Building Society: Mortgages reviews
Based on 417 reviews, last reviewed 15th Apr 2025
90% increase in 5 star reviews
in the past 90 days100% increase in 1 star reviews
in the past 90 days
Criteria Check
We're a mortgage brokerage firm who specialise in securing BTL and Resi mortgages for UK expats living/working overseas. I needed some criteria inform...
Read more
Reviewed on:
15th April 2025
Dissapointed
Here’s a reworded version of your feedback:
**"The experience with Family was disappointing. There was a significant delay in reviewing the documen...
Read more
Reviewed on:
23rd January 2025
About this product
Family Building Society Mortgages reviews (417)
Excellent service from start to finish
Reply from Family Building Society
Response date: 11th April 2025
Very helpful
Reply from Family Building Society
Response date: 11th April 2025
Usually quick to pick up the phone, staff are always...
Reply from Family Building Society
Response date: 11th April 2025
Extremally Helpful Response
Reply from Family Building Society
Response date: 11th April 2025
Friendly and knowledgeable and easy to discuss mortg...
Reply from Family Building Society
Response date: 11th April 2025
So far my broker has been dealing with them
Reply from Family Building Society
Response date: 11th April 2025
Enjoyable review
Reply from Family Building Society
Response date: 11th April 2025
Fast efficient uncomplicated.
Reply from Family Building Society
Response date: 11th April 2025
Very nice staff in the phone,ran through and sorted...
Reply from Family Building Society
Response date: 11th April 2025
Lisa & Ali provided excellent customer service
Reply from Family Building Society
Response date: 11th April 2025
Dave Hobbs was very helpful in navigating our enquir...
Reply from Family Building Society
Response date: 11th April 2025
Do you have a different Family Building Society product?
Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review