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Family Building Society: Mortgages reviews
Based on 431 reviews, last reviewed 30th Apr 2025
100% increase in 5 star reviews
in the past 90 days100% decrease in 1 star reviews
in the past 90 days
Exellent customer service
Exellent customer service - I had some pretty dumb questions about my offset mortgage account, but your fantastic customer service representative, Gil...
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Reviewed on:
30th April 2025
Dissapointed
Here’s a reworded version of your feedback:
**"The experience with Family was disappointing. There was a significant delay in reviewing the documen...
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Reviewed on:
23rd January 2025
About this product
Family Building Society Mortgages reviews (431)
I rang to find out about how to apply for a mortgage.
Reply from Family Building Society
Response date: 11th April 2025
Enjoyable review
Reply from Family Building Society
Response date: 11th April 2025
Fast efficient uncomplicated.
Reply from Family Building Society
Response date: 11th April 2025
Very nice staff in the phone,ran through and sorted...
Reply from Family Building Society
Response date: 11th April 2025
Lisa & Ali provided excellent customer service
Reply from Family Building Society
Response date: 11th April 2025
Dave Hobbs was very helpful in navigating our enquir...
Reply from Family Building Society
Response date: 11th April 2025
"Keiran" answered all my queries immediately and eff...
Reply from Family Building Society
Response date: 11th April 2025
Ryan was patient and very helpful and explained ever...
Reply from Family Building Society
Response date: 11th April 2025
Changing mortgage product.
Reply from Family Building Society
Response date: 11th April 2025
Brilliant company.
Reply from Family Building Society
Response date: 11th April 2025
Good service
Reply from Family Building Society
Response date: 11th April 2025
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