Write a review

Family Building Society: Savings reviews

Name: Savings
Rating: 4.43 (665 reviews)

View other Family Building Society products

4.49

Based on 665 reviews, last reviewed 11th Feb 2025

22% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

72%

14%

Latest highest rating:

5

Call was answered promptly and sound advice provided Call was answered promptly and sound advice provided Reviewed on: 11th February 2025

Latest lowest rating:

1

A very dishonest society I purchased the windfall bond from Family Building Society as I liked the chance of winning a cash prize, what Family Building Society never told thei... Read more Reviewed on: 8th February 2025

Read all reviews See your review

About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Family Building Society Savings reviews (665)

Review of the Family Building Society, Savings:

The staff both in branch and on the telepohne are ve...

The staff both in branch and on the telepohne are very helpful, patient and knowledgeable. It would however, be a great advantage to be able to see your password as you type it so that you could spot errors and rectify them. It can be time consuming if you have made an error e.g. typed a capital letter by mistake but you do not know what the error is. The savings rates are however very competitive and hard to beat! Reviewed on: 3rd February 2025

Product was good to start but changes have made it l...

Product was good to start but changes have made it less competitive than other savings Reviewed on: 24th January 2025

So far, so good

Very helpful staff on the 'phone Reviewed on: 24th January 2025

Katherine was extremely pleasant, efficient and prof...

Katherine was extremely pleasant, efficient and professional in dealing with and sorting out my queries. Reviewed on: 23rd January 2025

Mortgage and Savings review

WE have had a family mortgage with the society and a number of savings products. All products were competitive and the service has been excellent and felt personal. Not just a number? Security when calling is thorough and reassuring. Tracker funds give a good return and easy to operate. Reviewed on: 23rd January 2025

Had a problem which turned out to be an issue with t...

Had a problem which turned out to be an issue with the website. Reviewed on: 22nd January 2025

Efficient Service

All my queries were answered in an efficient and helpful manner Reviewed on: 22nd January 2025

Provided the information I was seeking

Provided the information I was seeking Reviewed on: 21st January 2025

Excellent feedback

Very good and clear feedback from customer service Reviewed on: 15th January 2025

Sumaya was so patient and kind helping me to log on...

Sumaya was so patient and kind helping me to log on when I was blocked as memorable information would not be accepted. Not brilliant tech-wise and she stayed with me on the phone until I managed to resolve the problem with her help. People who are not confident computer users rarely meet such a lovely, kind and patient person. Sumaya - 5 stars is not enough!! Reviewed on: 8th January 2025

Catherine

When I spoke with Catherine she was extremely helpful and went over an beyond to help sort out a mess I had made of an a/c. Reviewed on: 30th December 2024

Do you have a different Family Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Yorkshire Building Society 4.24 from 85 reviews
Fixed Term Savings
from NatWest 3.59 from 18 reviews
Savings
from Coventry Building Society 4.33 from 109 reviews

There's still more to see!

Family Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub