Family Building Society: Savings reviews

Name: Savings
Rating: 4.51 (1194 reviews)

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4.56

Based on 1,194 reviews, last reviewed 2nd Jan 2026

61% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

76%

12%

Latest highest rating:

5

Reinvestment of cash isa I needed telephone advice about the process of reinventing a fixed rate cash isa. Messiah was courteous, friendly and efficient. He dealt with the re... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

1

I’ve tried to call and have been left waiting for 15... I’ve tried to call and have been left waiting for 15mins plus - not good enough Reviewed on: 29th December 2025

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Family Building Society Savings reviews (1194)

Review of the Family Building Society, Savings:

Lock out Issue Resolved

Lisa Adams rang me back Promptly and sorted out my Locked out account quickly after security checks Reviewed on: 14th May 2025

High rate of return for my savings

Family Buidling Society have consistently offered a high rate of return for my savings, both for variable interest rate accounts and fixed rate. Reviewed on: 19th December 2025

Reply from Family Building Society Thanks for your positive feedback regarding our service! Response date: 31st December 2025

I needed some info of my account and got the answers...

I needed some info of my account and got the answers immediately. Reviewed on: 19th December 2025

Reply from Family Building Society Thanks for your positive feedback regarding our service! Response date: 31st December 2025

I was dealt with by a very sociable lady who dealt w...

I was dealt with by a very sociable lady who dealt with my request very amicably Reviewed on: 19th December 2025

Reply from Family Building Society Thanks for your positive feedback regarding our service! Response date: 31st December 2025

Friendly and efficient banking

Mainly do my banking by post and phone and have had good communication and service and speedy response finding your agent’s friendly and informative Reviewed on: 19th December 2025