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Triodos Bank: Current account reviews

4.95
Based on 10,943 reviews, last reviewed 16th May 2026
1924% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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95%
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5%
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Latest highest rating:

5

Great app, really responsive customer service Great app, really responsive customer service and friendly. Ethical standards which is very important to me. Reviewed on: 16th May 2026
Stefan S's avatar
Stefan S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10943)

Review of the Triodos Bank, Current account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

High ideals and a first rate call centre.

5
I changed to Triodos because of their ethical investment policy. The switch was smooth and one small hitch was very quickly sorted out by one of their call centre staff because they could clearly understand every word. Reviewed on: 14th February 2021

New accounts

5
I was recommended Triodos recently and have opened both a personal savings account and a Business current account for a charity. The experience of opening was great and the online banking for both is working very well. Reviewed on: 14th February 2021

Thank you Triodos!

5
You make possible what should be normal: a bank that uses money to do good in the world. And you manage this with a brilliant customer service as well! Reviewed on: 14th February 2021

Ethical and Friendly

5
I have been in touch with customer services twice and each time my query has been answered sensibly and with courtesy. I am convinced that Triodos really cares about their customers - we're not just numbers or nuisances! Reviewed on: 14th February 2021

brilliant bank

5
socially responsible and energetic in giving practical effect to its convictions while serving its customers in a straightforward and practical way Reviewed on: 14th February 2021

The Enabling Bank!

5
So often we want to do something practical to help solve some of the world's problems and yet we shy away, often believing that what we can do as an individual amounts to so little. Triodos Bank enables the opposite to happen! By switching accounts, I know my money is making a difference to businesses and organisations that believe in the same values. Banking can be done ethically. Reviewed on: 14th February 2021

Good for humanity not for greed.

5
I would rather keep my money safe in the hands of a company whose main concerns are our planet and humanity rather than making money on the back of harming our planet and humankind. Reviewed on: 14th February 2021

Ethical, fair - and easy to use!

5
I have been a Triodos personal bank customer since the beginning. The whole process was easy to understand and set up. I love the fact that my tiny account is in some way helping to support a whole range of ethical, future-focused small businesses. Reviewed on: 14th February 2021

I care about the way my money is used by my bank.

5
It’s a good feeling to know that one is supporting an ethical bank which invests in a sustainable future. I particularly have tried to avoid banking that invests in the arms trade or fossil fuel companies. The app is great and very easy to use. The fee is low (£3) and the telephone support has been absolutely invaluable when needing advice or help. So glad I found them. Reviewed on: 14th February 2021

Ethical

5
I love the stories of success, knowing our money helps others makes us feel part of a global community Reviewed on: 14th February 2021

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