Smart Money People Logo

Triodos Bank: Current Account reviews

4.94
Based on 7,601 reviews, last reviewed 21st Apr 2025
105000% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Tridos provides a no-nonsense ethical banking service. Tridos provides a no-nonsense ethical banking service. Reviewed on: 21st April 2025
James H's avatar
James H

Latest lowest rating:

1

Poor Customer Service, really poor My wife and I have been deeply disappointed with Triodos Bank’s customer service. Despite its ethical reputation, we’ve faced slow responses, unhelpfu... Read more Reviewed on: 18th April 2025
B N's avatar
B N

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can al
...

Triodos Bank Current Account reviews (7601)

Review of the Triodos Bank, Current Account:

Ethical, customer focused banking

4
I've been with Triodos a few years now and it has been a good move away from the main players. I'm happy with the customer service, and I'm happy knowing my money is being used in as ethical way as possible. There's Internet banking, apps and they also have ethical ISAs, and other investments available too. One thing missing is a credit card, but the service with everything else is great. If Triodos win here, it is richly deserved, they are ahead of the curve. ... Reviewed on: 6th April 2023

Great App.

5
Great App. Quick to transfer from our previous current account. Reviewed on: 18th April 2025

Ethical Bank

5
Ethical with good customer service and easy access. Reviewed on: 17th April 2025

When setting up my account, I messed up, so I rang c...

5
When setting up my account, I messed up, so I rang customer services. Really helpful. Talked me through the process online. Very polite and pleasant. A nice experience. Reviewed on: 17th April 2025

Ethical banking - what more is there to say?

5
Ethical banking - what more is there to say? Reviewed on: 17th April 2025

Clear conscience

5
I have had an excellent experience with Triodos. Knowing that I am banking with an ethical provider gives me a clean conscience on where my money is placed. Reviewed on: 17th April 2025

Fair banking

5
A sensible, efficient and fair way of doing banking Reviewed on: 17th April 2025

I have never had an issue with Triodos however it wo...

5
I have never had an issue with Triodos however it would be good if I could add the card to my google wallet and on occasion payments take few days to arrive to other peoples account Reviewed on: 17th April 2025

Ethical banking without compromising on customer ser...

5
Ethical banking without compromising on customer service. Excellent service. Well designed App for day to day financial transactions. Safe and secure, and for more complex matters or International transfers the online service is available. And in a 'blast from the past' a cheque was paid in and cleared quicker than if it had been taken into a branch! Reviewed on: 17th April 2025

Triodos became my bank of choice because of their va...

5
Triodos became my bank of choice because of their values. The ethics they began with, maintain and develop. They share and show how they work and why. Listening to their customers needs, passions and ways of living. From a current account holder working and saving, to the business or family in action. They are real and connected. They're great at keeping us advised on updates and changes and why they're happening. Along with their continuous action in supporting projects that ai... Reviewed on: 17th April 2025

Very much liking my experience of using Triodos Bank.

5
Very much liking my experience of using Triodos Bank. So far, I haven't needed to be in touch with customer service but I am super happy with the communications Triodos send Reviewed on: 17th April 2025

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Triodos Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products