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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Very happy with the account service

Very happy with the account service Reviewed on: 15th April 2025

Really helpful, friendly staff

Really helpful, friendly staff wherever I've had an issue. Great to know that my money is being used for good, too. Very much better than any of the faceless high street banks. Reviewed on: 15th April 2025

Triodos provide excellent telephone support.

Triodos provide excellent telephone support. I get to speak to a real human. The mobile app is good, online banking is good. The positive impact ethos of the bank is very appealing to me and my approach to life. Reviewed on: 15th April 2025

I will never move to another bank.

I will never move to another bank. Best customer service, great ethics, strong security, amazing app. Couldn't be happier with them Reviewed on: 15th April 2025

Human interaction in all ways!!

Whenever I call I am able to quickly speak to a human being who is able to support my query and are polite, helpful and informative. If only all customer services were like this! Reviewed on: 15th April 2025

Great service from a powerhouse of positive change

I have always received excellent customer service from Triodos, by phone and online. They have dealt with any queries quickly, efficiently and reassuringly. This great customer service, plus the knowledge that my bank is using my money to promote positive change, make it well worth the £3 a month I pay as a service charge on my current account. Reviewed on: 15th April 2025

Super happy with everything Triodos.

Super happy with everything Triodos. My wife and I have both a current, saver and Isa accounts with Triodos. They have been excellent in both the app, online banking on the website, and when on a few occasions we have had to contact them we don't wait long, the person on the other end is helpful, courteous and knowledgeable and we've never had any issues not immediately resolved. The ethical savings are a strong positive for us, and the customer service exemplary. For all this we're happy to pay the up front small charge - knowing the other banks would elicit that from us in some other way. Reviewed on: 15th April 2025

Great ethical online bank

Great ethical online bank with great service and ease of use of app which allows instant access to my account Reviewed on: 15th April 2025

I like that Triodos is an ethical bank, and I feel s...

I like that Triodos is an ethical bank, and I feel satisfied with their service. Reviewed on: 15th April 2025

Highly recommend

Highly recommend. Easy to use app. Great to know that my money is actually doing a little bit of good in the world instead of contributing to the bad. Reviewed on: 15th April 2025

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