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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

Thoughtfully designed app!

The banking app is very well designed and intuitive. It lets me amend a standing order reference monthly to satisfy the payee requirement and I can change the names of savings accounts to help me remember what they are for, both features make my life so much easier and you don’t find them in many other banking apps. The addition of Apple Pay is also great. Best of all, I know my money is doing some good! Reviewed on: 10th April 2025

Friendly helpful staff and easy to use on line banking

Friendly helpful staff and easy to use on line banking Reviewed on: 10th April 2025

Brilliant bank, would never move anywhere else now.

Banking with Triodos has always been seamless, right from the switch and over the years. The website and app are well designed and easy to use, payments go through as they should, and if I need to speak to them I can call them up and get through easily. The people on the other end are empowered to take sensible decisions, and it's always very pleasant to speak with them. And it's great knowing that the organisation's integrity and commitment to ethical banking sits alongside this; indeed I think this approach is what results in the excellent customer service. I can't praise them highly enough. Reviewed on: 10th April 2025

Excellent security set-up.

Excellent security set-up. Easy to use mobile app which also works brilliantly on my tablet. Fast BACS transfers too! Reviewed on: 10th April 2025

Triodos for the win

The ethos of Triodos are what made me choose them above alm others. The products and services are good and the customer service is excellent. The staff are polite, friendly and helpful and any enquiries/changes to the account are done quickly and efficiently Reviewed on: 10th April 2025

So happy to be banking with a bank I can trust

So happy to be banking with a bank I can trust in terms of what they do with my money, the fact that I don’t have to worry that they using to fund an arm manufacturer or a fossil fuel company. And as bonus, great customer service where I can speak to a human being based in this country and good security for any online activity. Reviewed on: 10th April 2025

Phone service, banking app and secure online access.

Marvellous to be able to speak to a helpful, informed bank assistant on the phone when needed - without a crazy, long phone queue - they pick up!! Online is secure and simple to use. The phone app is well designed and works effectively Reviewed on: 10th April 2025

Sustainable and ethical made easy

Great Bank, easy to use, proud to be supporting sustainable and ethical banking. Reviewed on: 10th April 2025

Ethical and functional - what's not to like

Everything works. Easy to set up and manage direct debits, standing orders, transfers etc. My only gripe is with automated lists that don't always include Triodos (yet) on their lists of banks to choose from, but this will change with time. For £3 a month I'm happy my money is not funding unethical projects. Reviewed on: 10th April 2025

Ethical respects customers and doing the right thing...

Ethical respects customers and doing the right thing 4 the planet Reviewed on: 10th April 2025

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