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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10948 reviews)

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4.86

Based on 10,948 reviews, last reviewed 28th Jun 2026

18% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Awards

Best ethical financial provider 2026

Awarded to the UK financial provider rated highest in customer reviews for its ethical approach.

Triodos Bank Current account reviews (10948)

I joined Triodos UK after doing so in the Netherland...

I joined Triodos UK after doing so in the Netherlands where I also studied, lived/worked. I wanted an ethical, socially responsible, progressive bank that didn't try and wash its image, and from my experience thus far, that is what they are. I appreciate and value their transparency, whilst I appreciate the type and scope of their investment products available. In regards to the current account, recently they administered an overdraft amnesty which was personally much appreciated whilst representing "a reading of the room"—given the windfall all financial companies and banks received through recent high interest rates. I have not seen nor heard of any other bank behaving in such manner, which speaks dividends (excuse the pun). Reviewed on: 4th March 2025

Ethical banking

With my Triodos current account, I get all the same features as other high street banks, including ApplePay, but with ethical credentials on top. For me, this is the future of banking. Reviewed on: 4th March 2025

Excellent bank.

Excellent bank. I want my account to be managed in an ethical way. Reviewed on: 4th March 2025

Customer service is second to none.

Customer service is second to none. You always get through promptly and speak to someone who seems committed to solving your issues. The app is brilliant - really easy to use. Initially, I was sceptical about having to pay a monthly fee (£3) but I don't even think about it now because in every way, banking with Triodos has been superior to all my previous bank experiences. Reviewed on: 4th March 2025

Principled customer service

A principled bank, with good security. Always ready to help on customer services. Sound environmental credentials. Reviewed on: 4th March 2025

Ethical, Professionall,k Customer Focused

Ethical, Professional but customer focused bank. I would absolutely recommend Reviewed on: 4th March 2025

Goodbye Fossil Fuels

everything a usual bank account has except ALL ETHICAL so goodbye fossil fuels! Reviewed on: 4th March 2025

Top class service, top ESG credentials.

Moving my account to Triodos a few years ago was a smooth experience and I have never regretted it. The banking experience is first class, and it is easy to speak with someone if there is a need to do so. Triodos is also one of the most environmentally and socially conscious banks around. Reviewed on: 4th March 2025

Great service and great impact

Really helpful customer service team, prompt answers to queries. Banking app works very well and is easy to use. Most importantly, my money isn't funding climate change! Reviewed on: 4th March 2025

Open, professional and ethical

I am very happy that all communications with Triodos are clear and open, and the interface to my current account is well designed and straightforward. They take a consistently professional approach to customer service. Most of all I am impressed by the highly ethical approach to banking and investing that Triodos takes, and I especially enjoy their newsletter updates about the good things they are doing with their customers' money. This alone puts Triodos miles ahead of other banks. Reviewed on: 4th March 2025

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