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Triodos Bank: Current Account reviews

4.93
Based on 5,611 reviews, last reviewed 23rd Feb 2025
19800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Outstanding Customer Service at Triodos Real people in customer services, respectful and understanding, always very helpful. Reviewed on: 23rd February 2025
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Triodos Customer

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024
Tom 's avatar
Tom

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (5611)

Review of the Triodos Bank, Current Account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Great ethical bank

5
I like the ethics of the bank, that I am not contributing to Fossil fuels and when ever I have had a question they have answered it quickly. Reviewed on: 21st February 2025

Excellent customer service

5
Excellent customer service and I so appreciate the efforts they take to offer us ethical and pro planet financial products. Reviewed on: 21st February 2025

Very simple to use app.

5
Very simple to use app. Having no branch network is not relevant to me. Reviewed on: 21st February 2025

Great cutomer service

5
Triodos Bank is very easy to deal with, they have customer service people who actually answer the phone in a reasonable time! And they are always good to speak to. I love their ethical stance. Reviewed on: 21st February 2025

Ethical and aware

5
Great feedback about the ways they use money to support the climate and worthwhile projects. So reassuring to know our money isn’t being used to mine fossil fuels etc. clear and easy access to online accounts. When you need to speak to someone, you can get a real person who really knows about the bank and can answer your queries Reviewed on: 21st February 2025

Ethical and aware

5
Great feedback about the ways they use money to support the climate and worthwhile projects. So reassuring to know our money isn’t being used to mine fossil fuels etc Reviewed on: 21st February 2025

5 star transparency

5
I love the transparency of Triodos Bank's current account - paying the monthly fee in exchange for knowing what my money is and isn't supporting feels like a no-brainer. I've had great customer service when needing to check anything, too. Reviewed on: 21st February 2025

A good bank that send relevant e-mails and seems to...

5
A good bank that send relevant e-mails and seems to genuinely care about the environment and people - in reality how many other banks can remotely claim to do that?! Reviewed on: 21st February 2025

Very efficient bank.

5
Very efficient bank. No mistakes and answer phones promptly. Good at checking thoroughly when I was transferring money abroad. Website is good and easy to use. Reviewed on: 21st February 2025

A bank that’s about more than making money

5
I have used Triodos Bank for some time now. It does everything I want. And now we can use Apple Pay, which is good. I entirely support its ethical philosophy. In today’s world everyone needs a bank. It’s good to have one that is not simply about money! I am glad such a bank exists and enables me to perform necessary financial transactions within an ethical framework that I share. Reviewed on: 21st February 2025

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