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Triodos Bank: Current Account reviews

4.93
Based on 7,950 reviews, last reviewed 29th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Great ethical bank Great ethical bank, you know how and where your money is being invested with some great worthwhile projects. Reviewed on: 29th August 2025
Julian Whitley's avatar
Julian Whitley

Latest lowest rating:

1

Great ethics but terrible app. Great ethics but terrible app. Clunky interface and the app keeps crashing for me. Reviewed on: 22nd April 2025
Ed's avatar
Ed

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current Account reviews (7950)

A Bank I'm proud of!

5
Not only do I approve of their ethical investments, but the customer service team has been clear and helpful whenever I've rung with a query or forgotten a password. The new website is attractive and easy to navigate and the mobile texts reassure me whenever transactions are made. Reviewed on: 15th January 2022

Great bank

5
Fantastic service great bank friendly and helpful Reviewed on: 15th January 2022

Ethical, good phone service, brill app

5
I enjoy knowing my money is being invested in sustainable projects that are investigated thoroughly. Reviewed on: 15th January 2022

Customer service is really great and good to know what the bank is doing with your money

5
I'm not the most savvy when it comes to tech, but on the couple of occasions I needed them when I was getting started Triodos customer service was really great - helpful, patient, 'real people' on the phone who offered very useful tips for negociating the system. It is also reassuring to know how a bank is using your money, I tell everyone I meet about them, using a bank like Triodos must be the responsible thing to do. Reviewed on: 15th January 2022

An efficient bank with real ethics

5
I'm very happy to bank with Triodos, both personally and through my business. Their ethics fit with mine and they are efficient too - a combination I've not found up till now. Reviewed on: 15th January 2022

Everything you could ask for in a bank

5
This bank ticks all the boxes. They’re ethical, transparent, communicate well, and their systems are both easy to use and secure. I cannot find a single fault with them. Even the customer service team are easy to get a hold of as well as knowledgable and friendly. I recommend this bank to everyone I know. Reviewed on: 15th January 2022

This is how banking should be!

5
It's rare to find a bank with such transparency and positivity, that you can be confident your money is in good hands (quite literally!). Way too many high street banks are hiding their practices and profiting off the unethical, so Triodos provides the breath of fresh air that is needed as we become more ethically-minded in demanding better from our banks. With Triodos, you don't need to demand a thing; they're already one step ahead! Honest, open, ethical and with interest rates that are fair - this is now my bank for life! Reviewed on: 15th January 2022

Really helpful

5
The UK call centre is excellent. I seldom wait for more than a few minutes and people are genuinely really helpful. Reviewed on: 15th January 2022

Ethical, human and efficient

5
Triodos is run on thoughtful, ethical and eco principles but is also just a really effective bank. Offers all the options needed and when I have ever needed to speak to them - they are friendly, efficient and helpful. Just what is needed all round! Reviewed on: 15th January 2022

Friendly, personal, ethical banking

5
The app and mobile banking experiences are smooth and feel very safe and secure. Every time I speak to a customer service agent I am welcomed by genuine kindness and friendly people. The banks transparency and ethical practices are so important to me and I feel proud to use my Triodos bank card in the shops. Reviewed on: 15th January 2022

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