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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 24th Jun 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10947)

Very happy with Triodos Bank

I am more than satisfied with the service Triodos Bank provides me with. I am a retired single person and I have every confidence in them. They are approachable and always helpful without making one feel like a 'small cog' in the picture! Reviewed on: 23rd January 2025

Regular online banking works well and smoothly.

Regular online banking works well and smoothly. Whenever I've needed to contact the bank I've received a prompt, polite, friendly and helpful response. Reviewed on: 23rd January 2025

Helps me bank with a clear conscience

It's great to be a customer of a bank I can trust, who I know are not motivated by profit at all costs. They value community and protecting the planet, and it makes me proud to bank with them. Reviewed on: 23rd January 2025

I've been blown away by their pioneering approach to...

I've been blown away by their pioneering approach to ethics Reviewed on: 23rd January 2025

Excellent product and service

Easy to open account with excellent app based service and great customer comms Reviewed on: 23rd January 2025

Ticks all my boxes.

I’m more than satisfied with the customer service I have received from Triodos. I chose them because of their environmental and ethical stances. I was pleased to find that their customer service matched those stances Reviewed on: 23rd January 2025

Ethical and helpful.

I've had, largely, a positive experience with Triodos since switching my account to them more than a decade ago. It really is ethical but it's also conscientious in the way that it helps with any questions or problems I have to contact its helpful advisors about. Reviewed on: 23rd January 2025

Ethics first service second

I am well served but more importantly I know my money is not being used to support setups that are against my values. Reviewed on: 23rd January 2025

Makes me feel good about what I'm doing with money

Since joining Triodos I have nothing but a good experience, I also feel engaged with regular communications, I'm in touch with how my money is important and is helping to make a difference, not just to my own life. Reviewed on: 23rd January 2025

Proud customer

Triodos customer service is friendly - you speak to a human being. And their environmental actions really appeal to me. I’m proud to be a customer Reviewed on: 23rd January 2025

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