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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.86 (10947 reviews)

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4.86

Based on 10,947 reviews, last reviewed 24th Jun 2026

20% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

A bank that cares It's good to know that my money is with a bank that really cares. Yes, a small monthly charge but it's worth it. On the rare occasions I've needed t... Read more Reviewed on: 24th June 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10947)

Review of the Triodos Bank, Current account:

Feel good

It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

Mostly works easily, and if I need help it has alway...

Mostly works easily, and if I need help it has always been a friendly conversation and resolved with one call. Reviewed on: 23rd January 2025

Triodos provides a no nonsence first rate banking se...

Triodos provides a no nonsence first rate banking service, combined with excellent comminication about their ethis and activities. I would not return to a traditional bank. Reviewed on: 23rd January 2025

A truly sustainable bank striving to save the world.

A truly sustainable bank striving to save the world. Reviewed on: 23rd January 2025

Banking for good

Any time I've needed to contact Triodos (not often) they've been very responsive and helpful! Their communications are informative and I get real peace of mind knowing my money is being used to make the world a better place. Reviewed on: 23rd January 2025

Brilliant dedicated customer service

Whenever I need customer service, it is an efficient process that resolves my problem quickly. The current account offers all the functionality I need. Reviewed on: 23rd January 2025

Very happy.

I would use Triodos in any case for their ethical banking practices, but it turns out their app and customer service are great too. Reviewed on: 23rd January 2025

Fantastic ethical bank - use your money to do good i...

Fantastic ethical bank - use your money to do good in the world Reviewed on: 23rd January 2025

So excited to finally have an ethical transparent bank

I am so pleased to have changed my bank to triodos. I dithered about changing banks for years because I was worried it would be complicated, but it was really easy, and they have been fabulous. I love how transparent they are about where my money is invested, the app and customer service is good ( I haven't needed to use it much), I love the card, and for once I look forward to emails from my bank to hear about all the lovely projects my money funds. It has really transformed my relationship with banking, and I read their updates and listen to podcasts. It is wonderful to finally find a bank that shares my values, such as community, not investing in arms or fossil fuels, tackling the climate crisis, and restoring nature among others. I would highly recommend. Reviewed on: 23rd January 2025

Reply from Triodos Bank Hi Martha, thank you for leaving a review. It's great that you had a smooth journey switching to Triodos. It's brilliant to hear your enthusiasm for sustainable banking, and we're glad that you're enjoying our communications! Thank you for being a valued customer. Kind regards, Alex Response date: 6th February 2025

A bank that cares about our future

I'm happy that my current account is with Triodos Bank, a bank that cares about our future. No more swaps for me. Reviewed on: 23rd January 2025

Ethical and top class customer experience

UK based call centres. Always friendly and reliable service. I use them for my current accounts and business banking. Top class. Reviewed on: 23rd January 2025

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