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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10940 reviews)

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4.95

Based on 10,940 reviews, last reviewed 29th Apr 2026

22008% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Feel good

It feels good to have an account with a bank that I know is ethical and that my money is being used to do good things. Reviewed on: 14th December 2019

High quality, guilt-free banking

I banked with a high street bank for 28 years before opening accounts with Triodos. The high street bank offered excellent service but was far from ethical. I kept my old accounts open in case my Triodos experiment didn't pan out, but there was no need. Not only am I happy with the service, but I get to feel good that my choice is having a positive, rather than negative impact on our world. Reviewed on: 16th January 2024

Triodos is a great bank, the only one I trust to loo...

Triodos is a great bank, the only one I trust to look after my money ethically. I rarely have any issues and if I do they deal with it appropriately and reasonably. They also help good causes. Reviewed on: 16th January 2024

Good customer service, great ethics

Been with Triodos for current account and savings for several years. Always good customer service, quick and responsive. Impressive customer communications especially on ethics. Reviewed on: 16th January 2024

Super easy to manage

Proactive in monitoring unusual activity. Very accessible via chat. Everything is super easy to manage. Reviewed on: 16th January 2024

Professional, approachable, efficient staff!

Easy to call helpline, get through fairly quickly, professional staff who don't patronise the caller, problem solve with customers like me. Reviewed on: 16th January 2024

Excellent ethical bank

I have had an online personal account (and other accounts) with Triodos for many years. I use them because of their ethical values. Their customer service and response to any questions I have had is second to none, both online and over the telephone. Reviewed on: 16th January 2024

Welcoming with great Customer Service.

Welcoming with great Customer Service. Reviewed on: 16th January 2024

A truly ethical current account

Had been waiting for years for a truly ethical current account. Triodos are effcient, helpful and no extra marketing hassle. Reviewed on: 16th January 2024

I feel so relieved to have my money with an ethical...

I feel so relieved to have my money with an ethical and imaginative bank where when I phone up I speak with a real natural person who comes across authentically Reviewed on: 16th January 2024

A bank with ethics

I love the ethos of this bank-knowing my money is being used for good not harm. Customer service is also always excellent with short waits and easy to use online systems. Reviewed on: 16th January 2024

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