Smart Money People Logo

Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

Ethical

5
Unlike almost every other bank. Somewhere I feel my money is doing good. Reviewed on: 15th January 2022

Ethical banking with personal touch

5
I am happy to be banking with Triods who's ethics are high. Any issues I had were resolved promptly Reviewed on: 24th March 2023

a transparent ethical bank with great customer service

5
I have banked with Triodos for 40 years. It shines as a beacon of transparency and ethics. If I have an issue I pick up the phone and speak to someone who can help me. With the Saver accounts, I can see clearly exactly where my money is invested, in sustainable and socially responsible companies and charities. No other bank I have tried compares with this. Reviewed on: 24th March 2023

Proud to bank with Triodos

5
It is so refreshing to have a bank which truly cares about people and planet equally to profit, and is brave enough to be totally transparent about exactly where their money goes. I take so much pride in knowing that my finances are doing good in the world. The team are also lovely and highly responsive – I’ve had a great experience all round. Reviewed on: 24th March 2023

Thank you Triodos!

5
It’s so reassuring that there is a bank that cares about humanity and our planet and whose ethos is to use their customers’ money to benefit local communities and businesses. I feel so grateful and proud to be a customer. Whenever I’ve needed to speak to someone their customer support staff are always friendly, courteous and helpful. It’s a great pleasure to be one of their customers and would recommend them to everyone. Reviewed on: 24th March 2023

Friendly, helpful and ethical

5
You get a warm feeling knowing that your money is invested in good, sometimes local, ethical and green projects and businesses. And the bank can still be profitable! Reviewed on: 24th March 2023

Excellent and sustainable

5
Here’s a win-win! Banking and enjoying first class service without sponsoring those who would harm the environment or promote human conflict. Reviewed on: 24th March 2023

Genuinely ethical banking

5
A company i am proud to bank with and don't have to keep worrying about what they are really doing behind the shiny facade. Reviewed on: 24th March 2023

Transparency and fairness

5
A totally transparent bank with ethics at its core, Triodos makes current account banking simple and straightforward, with an easy to use website and app and total transparency on fees and charges. Reviewed on: 24th March 2023

Ethical. Professional. Friendly

5
All the other high street banks continue (to a greater or lesser degree) to invest in destructive fossil fuels. I moved, for this reason, from Barclays to Triodos (after 30 years) with ease. Also I’ve found Triodos to be friendly and helpful when I’ve called them on various occasions. Reviewed on: 24th March 2023

A great bank

5
We've found Triodos to be a friendly bank - as customers we feel valued. And their principles align with ours so we feel that our money is in safe hands, and they are not taking advantage of us Reviewed on: 24th March 2023

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Triodos Bank?

    View all products