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Triodos Bank: Current account reviews

4.95
Based on 10,940 reviews, last reviewed 29th Apr 2026
22008% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026
Paula J's avatar
Paula J

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

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Triodos Bank Current account reviews (10940)

THE ethical bank!

5
Getting the criticism out of the way first..... Despite being around for so long, occasionally I have issues around security confirmation and on-line recognition. Moving on to the good stuff. As well as doing the obvious, like lending ethically and being 'green' in their day-to-day operations, Triodos take additional, more innovative steps, for example: - Triodos have an on-line AGM. This is more accessible to those not able to attend in person (ability, time, money, etc), as well as reducing the carbon footprint by not having everyone travelling and provide resources at a large venue. - Triodos are actively involved in working with other banks to consider more people and planet friendly ways of working. - My favourite initiative: Making mortgages cheaper and more easily available the more sustainable the property - You want the money for a passive house, you say? Let us help you fund and support this aspiration by providing a cheaper mortgage! :-) Reviewed on: 18th January 2023

Ethical and efficient bank

5
Very efficient. Had one minor issue once, dealt with really quickly. Best bank I ever had. Reviewed on: 18th January 2023

A bank that lets me sleep at night

5
As an environmental activist I am very aware of how damaging a fossil fuel driven "business as usual" is to the health of our planet. I have chosen Triodos Bank, because I know that my money is well looked after and invested in ethically sound, green projects that hold up to scrutiny; no greenwashing there. Card and website are user friendly and staff on the phone are professional and kind. Reviewed on: 18th January 2023

So glad I changed banks

5
Am delighted to have moved to Triodos, it feels better to be with an ethical bank that believes in people and sustainability but it also feels great for their “caring about people” bit to include me - as a customer! The technology side is always evolving and improving and yet you can still talk to a person (a patient person!) when you need to. Reviewed on: 18th January 2023

Ensure your money is doing good!

5
Not only is Triodos one of the most ethical banks, it also has great customer service Reviewed on: 18th January 2023

Great bank, doing good for the world

5
Triodos provide banking that does good in the world - all for just £3 a month. I think it's a small price to pay to know that even in a small way, your money is contributing to making the world a better place for all of us. Reviewed on: 18th January 2023

Fantastic Bank

5
Good ethics, good website and a great bank Reviewed on: 18th January 2023

Perfect business model

5
Triodos operates the way every business should, to the benefit of community and society in general. Reviewed on: 18th January 2023

A bank that promotes responsibility and transparency

5
An ethical, transparent, planet focused bank. It delivers on all aspects of life that matter to me. Reviewed on: 18th January 2023

Absolutely brilliant bank

5
Great products, responsive and helpful staff and impeccable ethics so you know where your money is going...what more could you want? Well done Triodos. Reviewed on: 18th January 2023

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