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Triodos Bank: Current account reviews

4.86
Based on 10,946 reviews, last reviewed 29th May 2026
1253% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great ethos, great app, happy customer! Great ethos, great app, happy customer! Reviewed on: 29th May 2026
Fiona H's avatar
Fiona H

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10946)

Review of the Triodos Bank, Current account:

Ethical

5
Unlike almost every other bank. Somewhere I feel my money is doing good. Reviewed on: 15th January 2022

Trust, sustainable, modern

4
Triodos make banking safe, secure and simple. Reviewed on: 18th January 2023

Ethics is not an add-on

5
This is a bank that works in an effective and straightforward way for it's retail customers yet puts true emphasis on benefitting communities and the planet through its loans and investments. I'm sure many (all) banks have a CSR department. I'm sure Triodos doesn't need one because it's simply the way they do business. I'm simply proud to be a customer Reviewed on: 18th January 2023

Feels good banking with an ethical organization.

5
Trustworthy, I have no worries with this bank. Reviewed on: 18th January 2023

Friendly, ethical bank

5
I've been with Triodos for a few years now and am so pleased to have made the move. Moving itself was easy and went without a hitch. The main benefit of being with Triodos is their customer service. You are aware that you are speaking to people who are engaged and willing to help. In addition, it is one of the few businesses that does not Greenwash its services - something I see as tantamount to deceiving customers - but is genuinely engaged in green and ethical issues. Reviewed on: 18th January 2023

Excellent

5
I'm easily confused so staff have been very helpful Reviewed on: 18th January 2023

Excellent bank

5
Excellent bank and very sustainable Reviewed on: 18th January 2023

THE ethical bank!

5
Getting the criticism out of the way first..... Despite being around for so long, occasionally I have issues around security confirmation and on-line recognition. Moving on to the good stuff. As well as doing the obvious, like lending ethically and being 'green' in their day-to-day operations, Triodos take additional, more innovative steps, for example: - Triodos have an on-line AGM. This is more accessible to those not able to attend in person (ability, time, money, etc), as well as reducing the carbon footprint by not having everyone travelling and provide resources at a large venue. - Triodos are actively involved in working with other banks to consider more people and planet friendly ways of working. - My favourite initiative: Making mortgages cheaper and more easily available the more sustainable the property - You want the money for a passive house, you say? Let us help you fund and support this aspiration by providing a cheaper mortgage! :-) Reviewed on: 18th January 2023

Ethical and efficient bank

5
Very efficient. Had one minor issue once, dealt with really quickly. Best bank I ever had. Reviewed on: 18th January 2023

A bank that lets me sleep at night

5
As an environmental activist I am very aware of how damaging a fossil fuel driven "business as usual" is to the health of our planet. I have chosen Triodos Bank, because I know that my money is well looked after and invested in ethically sound, green projects that hold up to scrutiny; no greenwashing there. Card and website are user friendly and staff on the phone are professional and kind. Reviewed on: 18th January 2023

So glad I changed banks

5
Am delighted to have moved to Triodos, it feels better to be with an ethical bank that believes in people and sustainability but it also feels great for their “caring about people” bit to include me - as a customer! The technology side is always evolving and improving and yet you can still talk to a person (a patient person!) when you need to. Reviewed on: 18th January 2023

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