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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10940 reviews)

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4.95

Based on 10,940 reviews, last reviewed 29th Apr 2026

4612% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Customer service is brilliant Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across. Reviewed on: 28th April 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10940)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

an ethical bank

Works well for me and I know I can trust them Reviewed on: 18th January 2023

Excellent bank - with a conscience!

2 years ago I switched my current account from HSBC to Triodos. I'd had an account with HSBC since I was a student in the '90s, but I read story after story about their involvement in funding companies linked with the arms trade (including nuclear weapons), fossil fuels, and the Myanmar military. It made me sick to the stomach that my money was going to such heinous organisations, and I resolved to pay off my overdraft and move my current account to an ethical bank. I had been trapped in my £1500 overdraft with HSBC for 25+ years - meanwhile the overdraft interest and fees were funding nefarious activity. After some research I chose Triodos and it was the best financial decision I've ever made. Their values align with my own, and I know my money is only being invested in forward-looking organisations with environmental and social values. Furthermore, I've received nothing less than excellent customer service from Triodos - everyone I've dealt with has been knowledgeable, helpful, and friendly. I would recommend Triodos Bank to anyone who wants to ditch their accounts with morally bankrupt banks. We consumers have a choice - if you find your current bank is funding activities that you find abhorrent, it's time to put your money where your mouth is, and make the switch to ethical banking. Reviewed on: 18th January 2023

Open and transparent banking

It is brilliant to be able to bank with a bank who are open and transparent about where money is used and how, The on-line banking has improved a lot and the app is excellent. Reviewed on: 18th January 2023

Banking the feels and does good

So glad to have switched to a bank that aligns with my values. Easy everyday banking via the app great customer service. Reviewed on: 18th January 2023

Excellent bank with excellent ethics

Triodos sets the ethical standards that other banks should be following. I can't recommend them highly enough Reviewed on: 18th January 2023

Sustainable banking that cares

I love the ethical sustainable investment ethos of triodos even for a current account. Customer service is good. The app is good. Reviewed on: 18th January 2023

Excellent and Ethical Triodos

A bank that cares about its customers, and the future of a green, healthy and fairer world. Invests in ethical businesses. As a personal account holder I fully trust and now they are looking after me, as well as the future for all, Reviewed on: 18th January 2023

As Eco-Friendly as it Gets

Love what the bank are doing for the planet and where they put their money. Ethically, these guys are the one. It isn’t as easy to bank with them compared to other banks though, because of the digipass system and not being able to access everything you need within the app such as viewing and cancelling direct debits. Reviewed on: 18th January 2023

excellent

Always excellent service Ethical. Reviewed on: 18th January 2023

Triodos Dependable & Supportive

Triodos gives me confidence that ethical banking can be effective and efficient to use. I am always reassured when I use the features on the site. Interactions on the phone are also pleasant and well informed. I also manage a sustainability social enterprise account through Triodos and really like the ease of being able to pay accounts. It gives me a lot of confidence to bank with Triodos. Reviewed on: 18th January 2023

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