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Triodos Bank: Current account reviews

4.95
Based on 10,942 reviews, last reviewed 1st May 2026
2129% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026
Helen S's avatar
Helen S

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026
KD's avatar
KD

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10942)

Review of the Triodos Bank, Current account:

A refreshing take on banking

5
Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Ethical and effective

5
I chose Triodos because they are aligned with my values and i'm glad i have. Reviewed on: 17th January 2023

Excellent Banking and Customer Service

5
Triodos Bank is an ethical bank that provides excellent customer services, and financial support and great investments funds for ecological and community-based projects. Reviewed on: 17th January 2023

Love Triodos

5
I rest easy knowing that my money is being invested in ethical companies. Online banking is easy to use and calls are usually, nearly always, answered promptly. The customer services staff are very pleasant. Reviewed on: 17th January 2023

Transparency and Ethical awareness

5
It's simple and straightforward. They do what they say on the packaging. Good values, good care, good use of funds and transparency. A belief in an ethical exchange of money for services/ideas and investments for the greater good. Reviewed on: 17th January 2023

The ultimate ethical bank

5
I wanted a bank with green credentials that matched my ethical and moral values with great access and customer service - Triodos has exceeded my expectations! Reviewed on: 17th January 2023

A transparently ethical bank

5
Love the ability to see how Triodos invests in ethical projects, directly from the app. Reviewed on: 17th January 2023

Considerate, Carefull and Capable

5
They respect that you cannot always plan ahead, they caution when they identify a possible problem and their services provide all that is required. Reviewed on: 17th January 2023

Excellent bank

5
So important to have ethical banking and money not invested in fossil fuel or arms. Very good customer service on the phone and issues resolved quickly Reviewed on: 17th January 2023

Great ethics - weak on website details

4
I joined Triodos bank for its ethical stance on investments and transparency. I still love that. However I find it frustrating to use the website. I can’t easily retrieve details of my direct debits and standing orders, for example. Reviewed on: 17th January 2023

Good service and ethos, lacking tech

4
Cannot fault the bank delivering on their ethics and delivering good customer service. I value this over anything else. However, tech needs developing to match other banks, eg cheque depositing and working with Apple Pay. Reviewed on: 17th January 2023

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