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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10942 reviews)

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4.95

Based on 10,942 reviews, last reviewed 1st May 2026

2129% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10942)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Triodos is a bank fit for the 21st century

Triodos is simply the best bank I have banked with. It gives me peace of mind that they are ethical and contribute to a better world, as opposed to their competitors who put profit above planet. Reviewed on: 17th January 2023

Best Bank I ever had!

Triodos is a great bank - brilliant customer service, great online banking & messaging, ethical and environmentally conscious - funding positive change, what more could you want! Reviewed on: 17th January 2023

Guilt free banking.

Great bank and keeps improving, just waiting for Apple Pay enabled, but that is not a big deterrent for me. Reviewed on: 17th January 2023

Best bank with the best values

It feels so good knowing that your money is in good hands. This bank is being part of the solutions and not the problems. Reviewed on: 17th January 2023

Great bank with good ethics

Great app, good cause and easy to sign up. Reviewed on: 17th January 2023

Ethical and efficient

It is great to be able to bank with confidence knowing that your money will not be used to support any enterprises you yourself would not be comfortable investing in. The bank is also very efficient with a great mobile app and is always improving Reviewed on: 17th January 2023

Ethical Peace of Mind

For as long as Triodos continue to invest my money in community projects that actively help people and planet I will never switch banks. Triodos is exactly what I've been searching for my whole banking life and they are the perfect example of making bold decisions for the sake of the world, something so many other companies should be doing. Their customer service is always wonderful and I feel like my money is safe with them. Reviewed on: 17th January 2023

Easy to use, ethical bank

Such an easy to use interface. This bank looks after me but I also feel good using it in the knowledge that my money is being used ethically and to support environmentally sustainable projects. Reviewed on: 17th January 2023

Worst customer service ever received and bitterly disappointed

My experience of being a customer with Triodos has been receiving the worst customer service i have ever encountered. I have been trying to organise an international transfer for over two months and it has still not arrived. Previously I attempted to transfer cash into an ISA with Triodos and experienced lengthy delays because Triodos send the transfer request form to the wrong address. This only came to light when I chased it up. Messages to the secure messaging service generally go unanswered and it is very difficult to make any progress on the phone. I asked if I could go into the bank to speak to someone but was told this was not possible. I’ve emailed the Triodos complaints email address twice and no answer. I would give no stars if this was an option. Incompetent and untrustworthy. So disappointed because Itransferred my account to Triodos for ethical reasons but will now look to move elsewhere. Reviewed on: 17th January 2023

Finance for good, for real!

Great customer service, pure impact, love the values. Thank you Triodos!!’ Reviewed on: 17th January 2023

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