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Triodos Bank: Current account reviews

Name: Current account
Rating: 4.95 (10942 reviews)

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4.95

Based on 10,942 reviews, last reviewed 1st May 2026

2074% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

I opened a current account with Triodos years ago be... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount ... Read more Reviewed on: 1st May 2026

Latest lowest rating:

2

No email Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end. Reviewed on: 29th April 2026

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About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current account reviews (10942)

Review of the Triodos Bank, Current account:

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Emphasis on appearance rather than substance

Cannot cash cheques at Post Office, debit cards regularly fail authorisation for no apparent reason. Website stuck between old and new versions so it's necessary to hop backwards and forwards. Reviewed on: 16th March 2022

So glad I made the move to Triodos!

Not only am I happy that my money is being looked after by people who share my ethical principles, I am also very satisfied with the ease of communication (either by secure message or by phone) with real bank staff members and with the prompt personal attention they give to my queries. Reviewed on: 16th March 2022

Accessible, transparent and eco-friendly

Many banks don’t have local branches any more and those that do have long ceased to have managers who can make decisions or to be able to phone head office faster than you. Triodos account holders can mail and get an answer, phone and get an answer, and let you know what (ethical) use is being made of your money. Feels good, is good. Reviewed on: 16th March 2022

Ethical banking and excellent service

Triodos provide an excellent service with real people on the end of the phone. I also feel very positive having them handle my money, knowing that whatever they do with it will be positive for my community and for the wider environment. Reviewed on: 16th March 2022

Excellent sustainable banking

A hassle-free way to bank sustainably! Reviewed on: 16th March 2022

Ethical bank with great service

Triodos is the only high street ethical bank available so it;s the obvious choice, but on top of that their customer service is great Reviewed on: 16th March 2022

So good

Just live the honesty. And how Simple it is to use. Lovely people on the line to. Reviewed on: 16th March 2022

Excellent ethics

I love the difference Triodos makes and their ethical approach to banking. Refreshing and how all banks should operate! Reviewed on: 15th March 2022

Peace of mind

It's just so good to know that I'm part of something positive that I can trust. Reviewed on: 15th March 2022

Modern ethical banking

I switched from HSBC to Triodos expecting to make some sacrifices for more ethical banking. Not only was the switch completely painless but the customer service is far better and I find their new online banking and app interface very intuitive. I feel they keep me aware of changes to their systems which is useful, typically these are advanced in protecting your account from fraud. The feather in the cap would be allowing your card to be used with ApplePay but nothing perfect. They mentioned this feature might be coming but it’s not a big deal for me. Reviewed on: 15th March 2022

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