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TSB: Business Banking reviews

1.59
Based on 56 reviews, last reviewed 11th Feb 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
16%
See only 4 star reviews
7%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
71%

Latest highest rating:

4

Trustworthy bank, technology can be improved I'm generally happy with my business account at TSB. I've experienced friendly customer service, the rates and correspondence have been good. What I'd... Read more Reviewed on: 14th March 2023
Vio17's avatar
Vio17

Latest lowest rating:

1

Spent 6 months trying to change my business name to... Spent 6 months trying to change my business name to have them close my account without any explanation or comms. STAY CLEAR Reviewed on: 11th February 2025
Stephen P's avatar
Stephen P

About this product

TSB business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at TSB is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of TSB business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

TSB Business Banking reviews (56)

Review of the TSB, Business Banking:

Trying for months to open business account

1
I have been trying for around 4 months to get my identity verified by these clowns and every time I send them they ask me for something else I have even been in to the Doncaster branch with I.d and spoken to the manager who buy the way was most helpful and still the imbeciles at head office block my application. I now honestly believe that these people get a high out of being awkward there's no wonder that their ratings are so low do yourself a big favour and take your business elsewhere cos these idiots will drive you to distraction Reviewed on: 3rd August 2022

It feels personal

5
The staff actually listen and try to help you. Relationship is built on trust. Reviewed on: 12th February 2016

Bank with massive fees for using everything

2
Don't join Tsb bank as it charging massive rates for absolutely everything! £6p/m for overdraft usage £5 a day for unplanned overdraft usage if you will keep spending you will be charged £10 a day ! Shocking ! Reviewed on: 6th February 2016

Good in general

5
TSB offer good online facilities which I most value. More face to face staff would be a bonus when I need to head into a branch. Reviewed on: 21st January 2016

Everything you need

4
TSB have everything our business has required so far. Reviewed on: 21st January 2016

Average

3
My business account moved over to TSB after the Lloyds sale. It was interesting to see lots of press about how TSB bank was going to be different, but I've seen limited change and while things generally work, this account feels average. Reviewed on: 5th June 2015

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