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Vanquis : Credit card reviews

Name: Credit card
Rating: 4.49 (551 reviews)

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4.30

Based on 551 reviews, last reviewed 13th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Vanquis offers balance transfers Vanquis offers balance transfers Reviewed on: 5th September 2025

Latest lowest rating:

1

Worst ever customer service in the world I have been a Vaquis credit card customer since 12 July 2007. Now I have 29 credit cards with a limit of £84,030. The worst ever credit card customer ... Read more Reviewed on: 13th December 2025

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About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

Vanquis Credit card reviews (551)

Review of the Vanquis, Credit card:

Good starting card

Took out a Vanquis card as I had no previous credit history and no other companies would accept. Application process - Accepted within a week via phone call, notified immediately of credit limit and when to expect card and paperwork etc... Using the card - Very easy online account management, easy to navigate through each different section online, can view your current purchases (usually 1-2 days to update) and previous statements. Excellent if you want to go paperless. Customer Service - Have had to call Vanquis a few times for various reasons, each time the queues are relatively short, waited no longer than 10 minutes on hold, the staff are friendly and helpful. Other - This is a good starter card, however as it is a credit building card for those with no or poor credit the APR can be high. Promotions - You may receive sales calls if you do not opt out, however they can be beneficial services so I would recommend only opting out of 3rd party ones and not ones direct through Vanquis. They offer payment protection plans and savings clubs etc... Overall - Good starting card and good for emergencies Reviewed on: 7th October 2014

1st class service good communication just what I nee...

1st class service good communication just what I needed Reviewed on: 9th July 2025

Easy app management

Easy app management, good customer service Reviewed on: 9th July 2025

Good for unexpected things and bills or for emergencys

Good for unexpected things and bills or for emergencys Reviewed on: 9th July 2025

Best customer service fraud deterrent.

Best customer service provider I've had previlage to use,. very helpful and are on top of their game. Especially with regards to credit card fraud. Reviewed on: 9th July 2025

It helps me to build more credit file and help me in...

It helps me to build more credit file and help me in emergencies like when my mum passed away last year and I need extra help.. Reviewed on: 9th July 2025

Good company to work with.

Good company to work with. Friendly reminders when payment is due. All information is available on their website such as balance and payments. Accessibility available at all times. Interest rate is probably higher than it should be and would like it lower. The card is reassuring in an emergency and have no real issues, would recommend without hesitation. Reviewed on: 8th July 2025

Fantastic experience and very great helpfully servic...

Fantastic experience and very great helpfully service I suggest this credit card Vanquis to everyone because is amazing card and also the customer service are wonderful and they are very helpful in everything am very proud about this company Vanquis Reviewed on: 8th July 2025

It was an awesome experience with vanquis credit card

It was an awesome experience with vanquis credit card Reviewed on: 8th July 2025

They are a great company to deal with.

They are a great company to deal with. They are considerate and professional in their approach to customers like me. They are knowledgeable and helpful too. Reviewed on: 16th June 2025

Safe hands.

I actually don't like recommending people credit cards as they can end up with debt they may not be able to handle, but with this company I think people are in safe hands. Reviewed on: 13th June 2025

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