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Vanquis : Credit card reviews

Name: Credit card
Rating: 4.49 (551 reviews)

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4.29

Based on 551 reviews, last reviewed 13th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Vanquis offers balance transfers Vanquis offers balance transfers Reviewed on: 5th September 2025

Latest lowest rating:

1

Worst ever customer service in the world I have been a Vaquis credit card customer since 12 July 2007. Now I have 29 credit cards with a limit of £84,030. The worst ever credit card customer ... Read more Reviewed on: 13th December 2025

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About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

Vanquis Credit card reviews (551)

Review of the Vanquis, Credit card:

A good product but shoddy customer service

The product itself is not bad. The APR is quite high but I knew this getting into the agreement. However when I got into some financial difficulty, I had to play the most ridiculous game of cat and mouse trying to get hold of someone, only for them to never return my calls, or call back with no prior knowledge of what our discussion had entailed. Complaints are VERY slowly resolved although gestures of goodwill are often given to make up for the wait. Reviewed on: 28th March 2016

Easy to use app

Their easy-to-use app and text reminders for regular payments help me stay on top of my credit. Reviewed on: 12th June 2025

I have had absolutely no problems with vanquish at all.

I have had absolutely no problems with vanquish at all. They have always kept me updated with any changes that have happened. Reviewed on: 12th June 2025

Vanquis is a great credit card to build credit and i...

Vanquis is a great credit card to build credit and improve your credit score. Reviewed on: 12th June 2025

Easy to set up, great features and customer service

Easy to set up, great features and customer service Reviewed on: 27th May 2025

I got a credit card to improve my credit score.

I got a credit card to improve my credit score. Then Covid hit, which unfortunately meant I maxed out my card as this was my only access to money. I’m still paying it off, the interest was insane for the amount I borrowed and there was no break. Then Covid hit customer service was a nightmare, I feel like they hire sales people rather than customer service. Reviewed on: 23rd May 2025

Do not value my custom - closing my account

I obtained a credit card from Vanquis nearly 4 years ago with a £600 credit limit, despite making payments back every month and paying much more than minimum payment, using the card regularly, I have never received anything more from them. I even called them and asked why they have never offered me a credit increase, they could see I never missed a payment, they still said they are not going to offer me anything more than the £600. This does not make sense to me as I have a good credit history, payments never missed and other lenders offer increases, so why not Vanquis, I felt like my custom to them doesn’t mean very much and I have decided to close my account with them. I do not feel valued by them, Reviewed on: 22nd April 2025

Direct debit was not taken and I was charged £12

After setting Direct debit and confirming it form Vanquis bank Direct debit was not taken and I was charged £12 for late payment. Great job. Absolut scam! Reviewed on: 20th April 2025

Very secure app and online experience Hot when frau...

Very secure app and online experience Hot when fraud is suspected. Reviewed on: 19th April 2025

Excellent card

Excellent card easy to use reasonable rates Reviewed on: 19th April 2025

Superb credentials,account in safe hands,which puts...

Superb credentials,account in safe hands,which puts one at ease with all the scams and misselling current,lots of advice given to keep you account safe,and account easy to use and run Reviewed on: 19th April 2025

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