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Vanquis : Credit card reviews

Name: Credit card
Rating: 4.49 (551 reviews)

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4.29

Based on 551 reviews, last reviewed 13th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Vanquis offers balance transfers Vanquis offers balance transfers Reviewed on: 5th September 2025

Latest lowest rating:

1

Worst ever customer service in the world I have been a Vaquis credit card customer since 12 July 2007. Now I have 29 credit cards with a limit of £84,030. The worst ever credit card customer ... Read more Reviewed on: 13th December 2025

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About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

Vanquis Credit card reviews (551)

Review of the Vanquis, Credit card:

Default on a bank loan and credit card

In 2015 I was experiencing some financial problems and had to default on a bank loa.n and credit card but I was able to clear those debts in 2017 and after a few years of controlling my finances Banquis were the only credit card company offering me a chance to rebuild my credit rating Reviewed on: 2nd May 2024

Great Communication.

Excellent for keeping you informed of all due payment dates etc, offers and credit limit upgrades if required. Also offers and updates on limits. If they are unsure about a purchase it is instant notification to confirm or not. Reviewed on: 18th April 2025

Poor customer service.

Poor customer service. Incompetent. Multiple issues over the course of my time at Vanquis. Would not recommend. Reviewed on: 18th April 2025

I always feel safe and secure with the online servic...

I always feel safe and secure with the online service provided, however the team could consider engaging a little more to help us deal with delayed payments instead of charging £12 extra all the time. Reviewed on: 18th April 2025

My experience was good

Very goods service,app is easy to use and very good comunication with custmer. Very recomends this service Reviewed on: 18th April 2025

Paying credit card manually is so easy and fast

Paying credit card manually is so easy and fast Reviewed on: 18th April 2025

Value for money

Always there when I needed it and always helpful Reviewed on: 18th April 2025

Bad service my card is every week blocked and all th...

Bad service my card is every week blocked and all the time I need to contact Vanquis to unblock Reviewed on: 17th April 2025

Good credit card and customer service are very helpful

Good credit card and customer service are very helpful Reviewed on: 17th April 2025

Over the years Vanquis have helped me build my credi...

Over the years Vanquis have helped me build my credit thanks you very much Vanquis Reviewed on: 17th April 2025

HAPPY CONTENTED CUSTOMER

Great facility to build up credit scores, following any financial setback or lack of credit history. Offers credit limits, which You are always in control of. Online accounts allow You to keep track of balances, payments and special offers, such as favourable interest balance transfers. Advisors available by telephone if any issues encountered with account. Reviewed on: 17th April 2025

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