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Zopa: Credit card reviews

4.93
Based on 40,269 reviews, last reviewed 7th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

No complaints Card easy to set up and get going east repayments Reviewed on: 7th July 2025
Emily Bollers's avatar
Emily Bollers

Latest lowest rating:

2

You are not fair,when we have a good credit score yo... You are not fair,when we have a good credit score you said is not enough,it's poor,very poor. Reviewed on: 25th April 2025
Ovidiu Rucareanu's avatar
Ovidiu Rucareanu

About this product

Zopa is an award-winning credit card provider.

You can apply for a Zopa credit card online and manage your account in the Zopa app. You’ll get instant payment notifications and the Credit Cushion feature lets you set aside some of your available credit card balance.

Zopa credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Credit card reviews (40269)

Zopa is amazing, wish I found you guys sooner.

5
Accepted with zopa for a credit card and car finance the other day, their customer service is off the charts. Amazing, well done guys you deserve to win this only had negative experiences with other providers. Reviewed on: 18th March 2021

Excellent service very pleased

5
Very good app looking forward to staying with Zopa Reviewed on: 18th March 2021

great easy to use service

4
easy to use service there when needed Reviewed on: 18th March 2021

Helpful

5
Supportive of you and your situation Reviewed on: 18th March 2021

Refreshingly competent

5
Of all the Credit Cards I have had and Credit Card companies I have dealt with, Zopa is the only one that stands out as being genuinely different...and far, far better. Their customer services department are excellent, the mobile banking app is straightforward and easy to navigate. and overall dealing with Zopa is refreshingly simple rather than complicated and frustrating as it is with all other financial service providers now days. I highly recommend Zopa. Reviewed on: 18th March 2021

excellent service

5
when I applied for a Zopa card it was simple and no issues prompt service Reviewed on: 18th March 2021

Super easy to set-up and use

5
Great card, easy to use with a great app and customer service. Also, not loads of spam emails just enough to let you know they are working hard behind the scenes. 10/10 Reviewed on: 18th March 2021

Outstanding

5
Very Good customer service , excellent experience, very good value. Reviewed on: 18th March 2021

Outstanding

5
Unfortunately after some difficult times I have found myself in debt (although paying them off I still find my credit rating to be extremely bad). I found myself applying for a zopa credit card to which I was accepted with a small credit limit of £200. I have only been impressed by Zopa. Their advisors are extraordinary and non judgemental, they really go above and beyond. I felt so at ease speaking with them and their application is so easy to work. With a glimpse of your credit rating and factors that go into it at a click of a button is amazing. It puts it all into one for me. I have never received such good service like it. I wish I knew about them from the get go instead of going with other companies to which I have had plenty of issues with and complaints not taken up. I feel like I’ve found myself a gold mine. The best most friendly company I’ve interacted with and I will definitely be with them for the long run whilst they grow and be spreading just how amazing they are. Once I pay off my other credit cards ZOPA will be the first one I’ll have no doubt about keeping an account open with. Happy to becoming a long term customer of theirs. There may be other banks chosen as zopa is not very heard of yet, but I want their company and their people to know that they ARE the BEST and they are the future. Their day will come. Thankyou for everything. Reviewed on: 18th March 2021

great app. , convenient and straightforward

5
good app , no issues , and importantly no connection problems, all helps to the good experience , why weren’t these guys round ten years ago Reviewed on: 18th March 2021

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