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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (6088 reviews)

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4.93

Based on 6,088 reviews, last reviewed 20th Nov 2024

60% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Decent app but needs more functionallity. Decent app but needs more functionallity such as 'Joint accounts' ability to transfer into a specific pot from a linked account via the existing 'pull... Read more Reviewed on: 3rd October 2024

Latest lowest rating:

1

Customer service are total time wasters who can bare... Customer service are total time wasters who can barely speak English Reviewed on: 20th November 2024

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (6088)

Review of the Zopa, Smart Saver:

What not to like?

I used several saving products from various vendors but Zopa is my favourite by far. Easy and reliable. With competitive interest rate and very fast transfers in/out, transparent and with great app. What not to like? Reviewed on: 2nd March 2024

Customer service are total time wasters who can bare...

Customer service are total time wasters who can barely speak English Reviewed on: 20th November 2024

Decent app but needs more functionallity.

Decent app but needs more functionallity such as 'Joint accounts' ability to transfer into a specific pot from a linked account via the existing 'pull' function. Reviewed on: 3rd October 2024

Zopa makes saving easy AND enjoyable!

Zopa makes saving easy AND enjoyable! There access and boost pots allow me to manage my money in different ways, making it possible to plan ahead for any of life's unexpected costs that may arise, whist also getting the most out of the money I do wish to lock away. The app is very easy to use, and you can see all of your savings clearly. I have never needed to contact Zopa directly, so I can't say that I have experience with dealing with their customer service, but I think the fact that I have never needed to contact them speaks for itself! I recommend Zopa regularly to my friends, and will continue to do so! Reviewed on: 4th September 2024

App is easy to use with good accessible features, Su...

App is easy to use with good accessible features, Support were good and quick to solve problems. Interest rates good. Easy to transfer to external accounts. Feature allowing see all account on front page of app. Reviewed on: 4th September 2024

Easy to use product that works well.

Easy to use product that works well. Reviewed on: 23rd August 2024

Very easy banking

Very easy banking, been happy so far, a seamless experience. I like the different pots, this is a real bonus for me Reviewed on: 23rd August 2024

Easy to use app and good interest rates

The app is very well designed, it is easy to use and transfer between accounts and accounts outside of ZOPA. They also have a personalised experience where you can add our accounts and see them all in the same place. I only used customer service once but they were very helpful and that was done within the app as well. Also good interest rates Reviewed on: 23rd August 2024

App is easy to use and savings interest rates are...

App is easy to use and savings interest rates are good Reviewed on: 20th July 2024

Used Zopa to set up a cash ISA savings account.

Used Zopa to set up a cash ISA savings account. Simple, straightforward and the transfers are made within a few minutes unlike a similar app that can take days before the transfers are completed. Competitive rate of interest and it's paid monthly..... And because it's an ISA it's tax free. Reviewed on: 4th June 2024

Savvy...no jargon!

They contacted me about opening a savings account and gave me a number of savvy options which I took. Their advice was straight forward and easy to follow, no jargon. Reviewed on: 28th May 2024

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