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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7481 reviews)

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4.94

Based on 7,481 reviews, last reviewed 21st Jan 2026

29300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent service would recommend to family and frie... Excellent service would recommend to family and friends Reviewed on: 21st January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7481)

Review of the Zopa, Smart Saver:

So easy and quick to use

Moved our money in to the Smart Saver to get a better interest rate, but was extremely pleased at how easy the Zopa was to use, and how quickly I could move money about. Reviewed on: 11th January 2023

Best rates ,easy to get loans and best rate at credi...

Best rates ,easy to get loans and best rate at credit cards Reviewed on: 15th January 2026

Very good service always keep me informed

Very good service always keep me informed Reviewed on: 15th January 2026

Great online platform and really easy service plus c...

Great online platform and really easy service plus communication is great Reviewed on: 15th January 2026

I changed address and my card was send to the previo...

I changed address and my card was send to the previous address and i called them and they quickly respond and my new card was replaced in the shortest of time. Reviewed on: 15th January 2026

Really helpful and I find Zopa a grat company to dea...

Really helpful and I find Zopa a grat company to deal with Reviewed on: 15th January 2026

.great service

.zopa have been brilliant with keeping up to date with news and banking Reviewed on: 15th January 2026

Great savings account

Easy to use and manage my savings account via their app. Can setup regular savings amount and or just do one off payments Reviewed on: 15th January 2026

Very good experience with Zopa.

Very good experience with Zopa. No much hassle with getting a credit card or a loan. Everything is made easy for the customers and very helpful too. Reviewed on: 15th January 2026

Easy to set up and easy to use

Easy to set up and easy to use. I particularly like how you can set up savings goals Reviewed on: 15th January 2026

Nice easy app use

Nice easy app use with good and prompt help when needed. I would recommend. Reviewed on: 15th January 2026

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