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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7180 reviews)

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4.94

Based on 7,180 reviews, last reviewed 17th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great bank and really good customer service and comp... Great bank and really good customer service and competitive rates Reviewed on: 7th September 2025

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7180)

Review of the Zopa, Smart Saver:

Works ok

Cool way for me to save some for a rainy day. Reviewed on: 23rd January 2023

Easy to manage savings

Easy to use app makes managing savings simple Reviewed on: 23rd April 2025

Very easy to complete any transaction.

Very easy to complete any transaction. Very pleasurable experience. Reviewed on: 23rd April 2025

APP very useful and easy to use plus helpful advice...

APP very useful and easy to use plus helpful advice Reviewed on: 23rd April 2025

Excellent service always

Excellent service always and efficient withdrawals when needed Reviewed on: 23rd April 2025

Very easy to open and operate account.

Very easy to open and operate account. Love the different pots to create to save for different things. Reviewed on: 23rd April 2025

Zopa gave me great interest rates and brilliant flex...

Zopa gave me great interest rates and brilliant flexibility. They kept me on target with my saving with regular reminders when needed. Reviewed on: 23rd April 2025

Never had any issues.

Never had any issues. Great customer service.only had to call once,,due to system being down.. It happens Reviewed on: 23rd April 2025

Flexible saving Pots

Great product which allows me to choose the level of access and interest that I need. Placing and managing my own ‘pots.’ Very accessible and easy to use. Reviewed on: 23rd April 2025

ZOPA have been a life saver for me!

ZOPA have been a life saver for me! Helping me in a time that was so desperately needed. They listened and helped.. Reviewed on: 23rd April 2025

Great service and product.

Great service and product. Well recommended Reviewed on: 23rd April 2025

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