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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Very easy to transfer money from bank to Zopa saving...

Very easy to transfer money from bank to Zopa savings, same for transferring money from pot to pot. Clear instructions on app. Easy to navigate to find boosted pots' rates. Reviewed on: 31st March 2025

Easy access to website with very good security proto...

Easy access to website with very good security protocols, very easy to navigate to whatever your needs are within the app. Great customer service with a quick response to questions concerning accounts.. Reviewed on: 31st March 2025

Excellent from start to finish setting up my account.

Excellent from start to finish setting up my account. App is easy to use and would highly recommend. Reviewed on: 31st March 2025

Great rates and app.

Great rates and app. Clear communications. I’ve already recommended it to several family members and friends and will continue to do so. Reviewed on: 31st March 2025

Zoos is growing as the best bank for its customer.

Zoos is growing as the best bank for its customer. I have a good experience with them for years. Thank you so much. Reviewed on: 31st March 2025

Fantastic to use online

I have not had to contact customer service, hence neutral vote. The website and app are so easy to use, fantastic Reviewed on: 31st March 2025

Excellent - straightforward applications

Excellent - straightforward applications Reviewed on: 31st March 2025

Great rates, great service, great range of products

Great rates, great service, great range of products Reviewed on: 31st March 2025

Just soo easy

Just soo easy and user friendly, love it bring on my mobile keep up the good work Reviewed on: 31st March 2025

Very good start so far and have had a good...

Very good start so far and have had a good experience Reviewed on: 31st March 2025

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