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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Very simple user friendly process with no fuss

Very simple user friendly process with no fuss Reviewed on: 17th January 2025

Very straightforward savings accounts

Very straightforward and easy to understand and use I find it very useful in my savings journey and have opened several very useful pots each with it's own interest rates I'm very happy to be using Zopa for my savings as well as credit card and now bank account. Reviewed on: 17th January 2025

Zopa - so easy to manage your money.

Zopa gives a great rate of interest, the app is very easy to use too. Reviewed on: 17th January 2025

No problems at all.

No problems at all.Great service Reviewed on: 17th January 2025

Great rates inside an easy to use App

A very easy to use and utilise App with great interest rates compared to peers Reviewed on: 17th January 2025

Great interest rates and easy saving!

Only really used the savings side of zopa but from that it's easy to use, intuitive and money gets moved to and from the savings account in a good speed unlike some other providers. The interest rates are very appealing and really helps out the people who can only save small amounts at a time. I'll continue to use it and save with zopa Reviewed on: 17th January 2025

Have been with Zopa for several years as a saver and...

Have been with Zopa for several years as a saver and they have always kept me informed and up to date with changes in rates etc. I have contacted them a couple of times as i wasnt syre about something and a person has been available for me to talk to and has explained things to me. Reviewed on: 17th January 2025

Excellent online banking

Very competitive rates also excellent website for transfers Reviewed on: 17th January 2025

Great service!

Great service, good interest and great to make pots! Reviewed on: 17th January 2025

Savings account.

To date I have no issues and have been pleased with the product I have Reviewed on: 17th January 2025

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