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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Excellent service

Very good rates. Very easy to deposit/withdraw. Very transparent about changes in rates. Great communication. Reviewed on: 12th April 2024

Very Efficient

Easy to use phone app and everything happens immediately. Good rates of return and plenty of choice. Reviewed on: 12th April 2024

Great interest rates really easy to use app very eas...

Great interest rates really easy to use app very easy to move money Reviewed on: 12th April 2024

Rates updated promptly and app works well

Rates were updated promptly when the BoE raised base rate and the App works very well for deposits, withdrawals and transfers between savings account pots with different notice periods. . Reviewed on: 12th April 2024

Never had any problems.

Never had any problems. Everything always works well. Reviewed on: 12th April 2024

App is very easy to use and Zopa keep you informed r...

App is very easy to use and Zopa keep you informed regularly via email about new interest rates Reviewed on: 12th April 2024

Easy to use!

My Zopa account is easy to access and navigate. Love it! Reviewed on: 12th April 2024

Great account

Easy to set the account up, app is easy to use, kept updated with all offers with regards to bonuses. Reviewed on: 12th April 2024

Excellent app and some of the best rates available

Excellent app and some of the best rates available Reviewed on: 12th April 2024

Easy to use Zopa

The Zopa app is easy to use and instantly updates so you can be sure where your money is. The savings rates and top class. Reviewed on: 12th April 2024

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