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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Quick and easy to use never any issues great investment

Quick and easy to use never any issues great investment Reviewed on: 4th March 2024

Zopa is the best bank account I have ever used

Zopa is an easy to use, customer service orientated bank which I have been very impressed with in all aspects Reviewed on: 4th March 2024

Smart saver is really easy to use!

Smart saver is really easy to use, you can easily swap money between pots and the rates are great! Reviewed on: 4th March 2024

Easy to use straight forward app

Easy to use straight forward app Reviewed on: 4th March 2024

Easy to use app, money moved very quickly.

Easy to use app, money moved very quickly. Kept up to date with interest rates, offered other saving optikns Reviewed on: 4th March 2024

The app is easy to use, great interface.

The app is easy to use, great interface. I enjoy saving with Zopa. Reviewed on: 4th March 2024

Easy to use. User friendly.

Simple app. Easy to use. Quick in response. Reviewed on: 4th March 2024

Great app easy to use.

Great app easy to use. Good interest rate Reviewed on: 4th March 2024

Zopa is easy

Easy to understand and easy to use Reviewed on: 4th March 2024

Would recommend

Good value savings account from Zopa, good rates and very easy to use the app. Also I have SMART ISA with which is good value. I have not had to use customer services for anything yet but assume experience would be similar to the rest. Reviewed on: 4th March 2024

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