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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Easy to set-up, great interest rates and easy to man...

Easy to set-up, great interest rates and easy to manage Reviewed on: 4th March 2024

The easiest way to save and great value.

The easiest way to save and great value. Reviewed on: 4th March 2024

Very good all round, they just seem to get everythin...

Very good all round, they just seem to get everything right with no fuss Reviewed on: 4th March 2024

No fuss bank

No fuss bank with competitive savings ease of app Reviewed on: 4th March 2024

Very good excellent I would recommend

Very good excellent I would recommend Reviewed on: 3rd March 2024

Great for savings - decent rates and a useful app.

Great for savings - decent rates and a useful app. have not needed customer service Reviewed on: 3rd March 2024

Easy to save

Makes it easy to get in to the savings habit by automatically taking the money out of my bank every week paying leading interest rates monthly you can lock money away for a week a month or three months removing the temptation to withdraw unlocked money can be withdrawn immediately Reviewed on: 3rd March 2024

BEST SAVER

As someone who prioritizes financial security and growth, I've extensively explored various savings providers in search of the best option. After thorough research and personal experience, I confidently assert that Zopa stands out as the pinnacle of savings excellence. They set the gold standard for customer service. Whenever I've had inquiries or required assistance, their support team has been incredibly responsive, knowledgeable, and courteous, resolving my concerns promptly and efficiently. In conclusion, Zopa epitomizes excellence in the realm of savings providers. With competitive interest rates, minimal fees, user-friendly interfaces, top-notch security, exceptional customer service, and a wealth of flexible features, they offer everything I could possibly desire in a financial partner. If you're seeking a savings solution that prioritizes your financial well-being and empowers you to achieve your goals, look no further than Zopa Reviewed on: 3rd March 2024

So easy to manage, transfer money & add pots.

So easy to manage, transfer money & add pots. Great account Reviewed on: 3rd March 2024

Highly recommend

Love the boosted pots which allows me to save for specific things. Their interest rate is competitive for easy access savings and offers a higher rate for pots requiring notification. The app is also super easy to use and withdrawals couldn’t be easier. Reviewed on: 3rd March 2024

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