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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Very happy with how clear and easy it is do everythi...

Very happy with how clear and easy it is do everything within the app. And their interest rates are always in line and up to date Reviewed on: 1st March 2024

Highly recommended very good experience with zopa

Highly recommended very good experience with zopa Reviewed on: 1st March 2024

Excellent for a smart saver experience.

Excellent for a smart saver experience. I recommended this to my parter who also now has a smart saver account Reviewed on: 1st March 2024

Excellent easy to use and decent interest rated

Excellent easy to use and decent interest rated Reviewed on: 1st March 2024

Very easy to use.

Very easy to use. Really like how easy it is to move money in and out . Also like the pots and I can decide which savings rate I like Reviewed on: 1st March 2024

happy customer

really helpful , quick & easy to use and Reviewed on: 1st March 2024

Very happy with the ease of using the account.

Very happy with the ease of using the account. Reviewed on: 1st March 2024

Excellent company to squirrel your money away with ....

What a wonderful saving product which is totally flexible. I've opened I don't know how many accounts so that I can have separate pots for each saving project. I would not hesitate in recommending them!! Good interest rates too! Reviewed on: 1st March 2024

Puts faith back into banking

Excellent product, simple to use website and goid custiomer services Reviewed on: 1st March 2024

Excellent all round

Easy to use and innovative. Good interest rates. Good model for the future of banking. Keep up the good work. Reviewed on: 1st March 2024

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