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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Good save account and service.

Good save account and service. App is easy to use Reviewed on: 1st March 2024

Great provider

Good service, easy to use app, updates about new services sent regularly, would recommend. Reviewed on: 1st March 2024

Excellent app, easy to use.

Excellent app, easy to use. Particularly enjoy the variety of pots and the ease of access. Excellent rates, always competitive. Reviewed on: 1st March 2024

Zopa's smart saver service is great

Zopa's smart saver service is great. The app is very user friendly. Communications from Zopa about bank rates etc are prompt and pertinent. It's very easy to deposit and withdraw savings and you can create as many pots as you like with increasing rates depending on how quickly you want to access them. Reviewed on: 1st March 2024

Good app, easy access, however interest rates could...

Good app, easy access, however interest rates could be more competitive Reviewed on: 1st March 2024

Flexible & competitive, multi-level account.

I find Zopa's Smart Saver, to be an extremely flexible and competitive product. Easy to use, and with multiple levels of access pots within the account. Reviewed on: 1st March 2024

Simple easy to use App, great rates.

Simple easy to use App. Great savings interest rates. I particularly like the "pots" idea so you can set aside savings for specific purposes. Reviewed on: 1st March 2024

Is very good and easy transfer money

Is very good and easy transfer money Reviewed on: 1st March 2024

Excellent service

Easy to use and friendly service Reviewed on: 1st March 2024

Good account ,

Good account , Ability to have separate pots is very convenient Reviewed on: 1st March 2024

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