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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Smart Savings Hub

I had been searching for a while to find a company to keep my money, yet at the same time, I knew it was accumulating money in the background. I was introduced to Zopa and I started saving straight away, as it was very easy to get started and assign my money into different saving hubs for different purposes. Reviewed on: 1st March 2024

Great App and communication.

Great App and communication. Never any issues getting what is required. Also, really good savings rates. Reviewed on: 1st March 2024

Smart savings app

Simple, easy to use app. Zopa have an app that gives a good rate of return and its easy to monitor your money, and makes it easy to move if required. Reviewed on: 1st March 2024

Good interest rates and easy to use app

Good interest rates and easy to use app Reviewed on: 1st March 2024

Love different saving pots

I love being able to have different pots for my saving, and being able to lock some away for a higher interest rate is really helpful when saving for something specific Reviewed on: 1st March 2024

The app is easy to use.

The app is easy to use. Customer service is excellent because you can speak to them if you really need to Reviewed on: 1st March 2024

Really easy to set up, very clear instructions.

Really easy to set up, very clear instructions. Explained difference between services well. Excellent saving rates. Reviewed on: 1st March 2024

The best in the market.

The app and customer service is really excellent and the rates are best of class. If you want to make your money work for you, Zopa is the one to choose. Reviewed on: 1st March 2024

Zopa every time

I’ve been with Zopa for several years now. As a non techi person I have managed to navigate the app with ease. Adding funds into savings pots and successfully transferring and withdrawing without any problems. Just great. Reviewed on: 1st March 2024

Excellent products and service.

Excellent products and service. Good communication Reviewed on: 1st March 2024

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