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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

It’s so easy to use and just makes sense.

It’s so easy to use and just makes sense. The app really encourages me to save and the different savings pots I can set up are brilliant. I love my Zopa account. Reviewed on: 29th February 2024

Excellent easy to use app.

Excellent easy to use app. The transactions are speedy and easy to navigate. It's more like 2 minutes rather than 2 hours for money to appear in respective accounts. Reviewed on: 29th February 2024

Smart savings account amazingly easy to use

Smart savings account amazingly easy to use and great savings rate Reviewed on: 29th February 2024

Easy to use app

Easy to use app... move money between pots of varying interest rates dependent on speed of access required. Reviewed on: 29th February 2024

Banking made easy

Banking made easy. Easy to set up and good rates with instant access to money. Would be good to see daily interest like money box rather than having to access statements and look through them. I wouldn't hesitate recommend Zopa to friends and relatives provided the rates are good enough. Reviewed on: 29th February 2024

Clear and easy to navigate website with great intere...

Clear and easy to navigate website with great interest rates Reviewed on: 29th February 2024

An easy account to operate online

An easy account to operate online and a good savings rate Reviewed on: 29th February 2024

Very easy to use app with highly competitive instant...

Very easy to use app with highly competitive instant access interest rates Reviewed on: 29th February 2024

Excellent app.

Excellent app. So easy to use. Interest rates very competitive. Great choice of saving options. Reviewed on: 29th February 2024

Friendly and helpful

Very easy communication , regular emails to remind when payment is due, very helpful in people's busy lives Reviewed on: 29th February 2024

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