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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Very pleased.

Easy to use app and competitive savings rates. Reviewed on: 8th January 2024

A great savvy banking app with strong interest rates

Zopa was very easy to set up, the app is straight forward to use and the emails feel personable. I feel like I’m getting a great deal on the interest rate too. Reviewed on: 8th January 2024

Brilliant Customer experience

Zopa app is easy to use - their crediting and payments are super fast, and they never let me down. They also have great savings rates Reviewed on: 8th January 2024

Great rates, very easy access.

Great rates, very easy access. Investment periods to suit all types of planning. Reviewed on: 8th January 2024

Zopa - quick and easy to operate via smartphone app.

It is quick and easy to see your Smart Saver balance via the app on your smartphone, to transfer money between different savings pots, and deposit or withdraw funds. Zopa always carries out instructions promptly, confirming by email. Reviewed on: 8th January 2024

Flexible savings with good interest rates

Flexible, accessible savings with good interest rates. It's really useful to be able to name different pots and have some ISA pots too Reviewed on: 8th January 2024

I've used the app and Zopa savings accounts for year...

I've used the app and Zopa savings accounts for years now and love the user interface, the competitive interest rates and great customer service! Reviewed on: 8th January 2024

Easy to open account, easy app, good rates, just wha...

Easy to open account, easy app, good rates, just what I was looking for Reviewed on: 8th January 2024

Great :)

Great interests rates (especially when normal banks are being stingy), intuitive app and helpful customer service with an actual human :) Reviewed on: 8th January 2024

Excellent account

Very easy to move money in and out, apps is very good Reviewed on: 8th January 2024

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