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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Good savings product

Great savings products and very easy to use via the app. I monitor every day via the app and am able to move funds around efficiently and simply where I need to. The rates are not market leading but are always good. Reviewed on: 8th January 2024

So simple to set up and user friendly app to top up...

So simple to set up and user friendly app to top up or withdraw Reviewed on: 8th January 2024

Very easy to set up and use.

Very easy to set up and use. Quick transfers in and out Reviewed on: 8th January 2024

Great way to save

I initially just opened a savings account but have since made use of their ‘pots’ and moved my ISA to ZOPA. It is so easy and their communication is excellent. App is very user friendly too. Reviewed on: 8th January 2024

I love Zopa

I love Zopa so easy to use and lots of pots to save into for different things with options of how long with different interest rates and a cash isa couldn’t wish for more and so helpful sending tips to help with things and just a message away if you need them Reviewed on: 8th January 2024

Easy account to set up.

Easy account to set up.. Competitive interest rates. Reviewed on: 8th January 2024

Quick and easy to open and easy to follow in...

Quick and easy to open and easy to follow in the app Reviewed on: 8th January 2024

Been excellent throughout, quick efficient and easy...

Been excellent throughout, quick efficient and easy to deal with Reviewed on: 8th January 2024

Very easy to set up an account and great interest rate.

Very easy to set up an account and great interest rate. Reviewed on: 8th January 2024

Zopa are great!

Zopa offer a very competative interest rate and are great at communicating news / rate changes etc. Reviewed on: 8th January 2024

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