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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Excellent account and very helpful people.

Excellent account and very helpful people. Reviewed on: 8th January 2024

I’m so impressed by how easy this APP this to use.

I’m so impressed by how easy this APP this to use. It provides a fast and efficient way to keep track of your savings and move your money around. The Interests rates changed promptly to keep the accounts competitive. I have already recommended this product for other family members Reviewed on: 8th January 2024

Zopa smart saver is brilliant

Excellent website encouraging you to save with different options on its website will be and have recommended to my friends and family Reviewed on: 8th January 2024

Easy to use, excellent response time, good rates.

Easy to use, excellent response time, good rates. I would highly recommend Zopa for savings. Reviewed on: 8th January 2024

Brilliant.

Easy to use. Excellent communication and easy to transfer in and out of the accounts Reviewed on: 8th January 2024

Easy to use and good savings rates

Easy to use and good savings rates Reviewed on: 8th January 2024

Love zopa, easy to use & generally up there with bes...

Love zopa, easy to use & generally up there with best interest rates Reviewed on: 8th January 2024

Fast and efficient service.

Fast and efficient service. Money transfers almost instantly whereas it may take hours with other banks. App is very easy to use. Reviewed on: 8th January 2024

Great rates

Used them for a long time great rates and no glitches Reviewed on: 8th January 2024

Great service

Zopa make very thing easy and simple for their customers. Their communication is really good and my experience as a customer has been faultless. Reviewed on: 8th January 2024

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