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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Intuitive app

Really easy to set up account, intuitive app which allows me to manage my savings simply and get the best returns. Interest rates are some of the best around. Reviewed on: 8th January 2024

I used them firstly for a small loan, but when that...

I used them firstly for a small loan, but when that was paid off I realised they had saving products that were really interesting to me. I love how easy the app is to use, the interest rate and how easy it was to set up. Friends and family also now use it for saving. Reviewed on: 8th January 2024

It has been easy to navigate and use for savings pur...

It has been easy to navigate and use for savings purposes. Reviewed on: 8th January 2024

Zopa savings

Easy to set up and add funds. The application is easy to use and navigate. Reviewed on: 8th January 2024

Excellent service.

Excellent service. I love the apps. Reviewed on: 8th January 2024

Great savings account

The app is very easy to use and the savings rates are good. Reviewed on: 8th January 2024

Quick setup and intuitive app

I applied for a Smart Saver in the ZOPA app and it was approved and active within 24 hours. I then set up a Smart ISA. It is so easy to transfer money between my HSBC current account and my ZOPA account. I have recommended ZOPA to family members. Reviewed on: 8th January 2024

Fantastic

Easy to use and great support . App is intuitive and responsive. Rates are fantastic for a saver too Reviewed on: 8th January 2024

Interesting Interest!

I love seeing the interest add to my savings month on month, it's a very enticing thing and encourages me to leave the money there to grow. Reviewed on: 8th January 2024

Very simple processes, with excellent communication...

Very simple processes, with excellent communication for receipts every time transactions are made. Reviewed on: 8th January 2024

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