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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Just the way things should be.

Good rates of interest paid. As an existing Loan and Credit Card customer applying was easy. A simple straight forward process that took no time at all to complete. Transferring money to and from the account is straightforward and quick too. Just the way things should be. Big name banks take heed. Reviewed on: 8th January 2024

I love Zopa and I recommend I have a very small smar...

I love Zopa and I recommend I have a very small smart saver but step by step I manage to save without I fell I know is not to much but is better of nothing is that i like in zopa can save small amounts, I also have a credit card. Reviewed on: 8th January 2024

Easy to use products.

Easy to use products. Great rates. All easy to use Reviewed on: 8th January 2024

Superb Company to use.

Superb Company to use. From first contact the options and products on offer were comprehensive and attractive. Super easy to set up and to use and the competitive interest rates are very welcome for us savers. Easy access to the account 24/7 via the App. A joy to use and communication from the Company as well as advice is superb. Reviewed on: 8th January 2024

App based transactions easy to navigate, goo...

App based transactions easy to use and navigate, good rate of interest on savings pots. Reviewed on: 8th January 2024

Excellent service easy set up isa account

Easy to set up easy transfer money into Reviewed on: 8th January 2024

Very straight forward investing with excellent suppo...

Very straight forward investing with excellent support to assist. Reviewed on: 8th January 2024

Very easy to communicate with.

Very easy to communicate with. No jargon used. Reviewed on: 8th January 2024

Makes managing savings a doddle

Savings rates are reasonably competitive but not the best on the market. Zopa makes it super-easy to manage different savings pots and boost pots. Boosted pots give the added comfort that your money is safe from fraud because nobody, not even yourself can access the funds instantly. Reviewed on: 8th January 2024

So easy to setup my smart saver account !

So easy to setup my smart saver account ! the ability to be able to pay in and withdraw via the app is fantastic, it literally only takes a minute to do , thank you Zopa ! Reviewed on: 8th January 2024

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