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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Excellent app and ease of use.

Simple to set up the account and exchange and transfer funds with ease. A great interest rate to boot! Reviewed on: 11th January 2023

Excellent product.

Excellent product. Easy to use app, very flexible and great customer service. Very competitive rates. Highly recommend. Transcode money in and out is very swift Reviewed on: 8th January 2024

Very pleased with zopa's savings accounts and the in...

Very pleased with zopa's savings accounts and the interest that they give is better than any other bank that I have been with. I would highly recommend anyone who wants to open an account to do so. They look after there customers so we'll. Reviewed on: 8th January 2024

Excellent customer service.

Excellent customer service. Easy to transfer funds in and out. Really good interface, easy to understand. Reviewed on: 8th January 2024

Easy to use and very user friendly.

I have had the zopa app installed for a while now and have never experienced any issues with it. I find it easy to use and to move money between pots. Zopa keep me informed of any changes in interest rates, etc via email. My wife and sister in law are also using it based on my recommendation. Reviewed on: 8th January 2024

Good app, good service.

The app is easy to use, responses are very quick and it's easy to find out where savings are. I like being able to set up 'pots' for different purposes. Reviewed on: 8th January 2024

Great saving with Zopa

Great saving with Zopa very smart app and excellent service Reviewed on: 8th January 2024

Couldn't be happier with Zopa!

I've used Zopa for several years now and couldn't be happier with the level of service provided, so much so that I recommended Zopa to my husband and he is a customer now too! What I particularly love about the Smart Saver is my ability to have different pots for all my different savings needs. Even better is the opportun -ity to choose different interest rates for my savings, the rates increasing the longer I'm happy to put my savings away for. It's super easy to set up the pots, move money into and out of them to and from your nominated account and also, between pots if you want to boost your interest. I must say that the Zopa app is probably the best banking app I use, easy to use with clear advice on how to perform all the functions. The level of communication is also excellent, with regular and timeous emails. The standout for me has been Zopa's willingness to increase interest rates as the B of E did, holding its customers in high regard and awarding their loyalty, unlike so many of the other banks. Reviewed on: 8th January 2024

Saving products

I have two savings products with Xopa. They both offer a competitive interest rate. The app is easy to use and allows me to manage my accounts easily in one place. I would recommend this company to anyone wanting a savings account that provides great customer service Reviewed on: 8th January 2024

The app is very easy to use.

The app is very easy to use. Adding money from another bank takes minutes. Reviewed on: 8th January 2024

Great service, more competitive than the big names i...

Great service, more competitive than the big names in the industry Reviewed on: 8th January 2024

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