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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.93 (8052 reviews)

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4.93

Based on 8,052 reviews, last reviewed 3rd Apr 2026

82100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Great variety of products, easy to move things aroun... Great variety of products, easy to move things around in the app. The choice of products and services is great in one place. Reviewed on: 3rd April 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8052)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Love the access pots

Fantastic interest rates, incredibly straightforward to set up, it literally took me minutes and I had my funds transferred within a few hours of being accepted. Different boosted access pots give excellent interest and support saving. Reviewed on: 3rd April 2023

Great customer service

I used Zopa's customer service team recently after I spotted a fault. Shortly after they contacted me, admitting blame, promptly sorted the issue and offered compensation although I never asked for any. If this is anything to go by I'd happily recommend this bank, something I thought I'd never say about any bank ever again. Reviewed on: 3rd April 2023

All round top savings account

Always amongst the best rates available anywhere and a great app to manage the various accounts available. On my recommendation my kids and all my grandkids now use it. Reviewed on: 3rd April 2023

Supa Zopa

They are fantastic, love the additional accounts you can lock your money away with a higher rate depending how long you are happy to wait for it back, normally in the top interest rate returns out of all the banks (I check regularly) and the app is simple and easy to use. Love it!! Reviewed on: 3rd April 2023

Really easy & great rate

Really easy to open the account and to add/withdraw money. The rate is great too! Reviewed on: 3rd April 2023

Excellent savings

Great app, quick to pass on interest rate rises. Reviewed on: 3rd April 2023

Excellent savings accounts, great interest

Very easy app to use, quick transactions. Great savings rates, especially the boosted pots. Makes it easy to save little and often for future plans Reviewed on: 3rd April 2023

Market leading rates and user friendly interface

Zopa offers market leading rates for their instant access savings product. The interface is intuitive and user friendly interface. What’s not to love! Reviewed on: 3rd April 2023

Easy to use

Positive experience, never needed to use the customer services but the app is very easy to use and I like the spilt pop idea. Reviewed on: 3rd April 2023

The Best

The savings account is very easy to set up and use. Reviewed on: 3rd April 2023

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