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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

So easy to use

This account was easy to set up and use, their interest always seems to be one of the first ones to go up and very competitive. Reviewed on: 3rd April 2023

Excellent Product and Service

Zopa is by far the best savings product I have used. Simple to set up, and monitor, through their app, their savings account has proven the best in terms of very proactive interest rate changes, and top rates over all accounts. I highly recommend them! Reviewed on: 3rd April 2023

Great Savings Rates, So Simple to Use

The app is so easy to use and very user friendly. I really like the ‘pots’ as it allows me to separate my savings. I like the platform so much, I showed my mum, and now she saves with Zopa too. Reviewed on: 3rd April 2023

Top Savings Account

I just love Zopa’s Smart Saver. It has the flexibility to suit everyone and excellent interest rates to match. Reviewed on: 3rd April 2023

Awesome

Great interest rates and easy to manage account Reviewed on: 3rd April 2023

Saving with a smile

Easy to open, easy to use and administer, open with communication regarding deposits and rate changes - and one of the only banking providers to almost instantly update the rates in line with the BofE rate rises. Pleasure to provide a positive review for this company. Reviewed on: 3rd April 2023

Everything about Zopa is geared towards best customer service!

I opened an account so quickly, great service, interest rates and account options. Always in contact via email and easy site to use. Reviewed on: 3rd April 2023

Easy to use, great rates

I've found the experience with Zopa seamless. It makes it even better that their savings rates are some of the most competitive I've seen! Reviewed on: 3rd April 2023

Smart Saver

Easy to set up, easy to use , Very good interest rates Reviewed on: 3rd April 2023

Great product

I love the saver! It's easy to use and I can withdraw easily! Reviewed on: 3rd April 2023

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