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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7480 reviews)

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4.94

Based on 7,480 reviews, last reviewed 20th Jan 2026

29200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I have had a loan and now a savings account and fou... I have had a loan and now a savings account and found the rates paid/ charged to be great Reviewed on: 20th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7480)

Review of the Zopa, Smart Saver:

Not always passing on rate rises to their savers

Profiteering from rate rises by the BoE not passing any on to its investors/savers Reviewed on: 20th February 2023

Good support for customers and lasting ears.

Good support for customers and lasting ears. Reviewed on: 15th January 2026

Easy to use app

I love the money pots you can create Reviewed on: 15th January 2026

Easy& fast to use even for a technophobe like me

Easy& fast to use even for a technophobe like me Reviewed on: 15th January 2026

I love zopa it’s the best bank I live in London and...

I love zopa it’s the best bank I live in London and I have to many friends use this bank zopa Reviewed on: 15th January 2026

Zopa top marks on delivery

Always helpful was easy to apply with a quick decision when applying for a loan and money released promptly would recommend Zopa for all banking services Reviewed on: 15th January 2026

Very good service good service and

Very good service good service and Reviewed on: 15th January 2026

Amazing products, amazing prices, brilliant app.

Amazing products, amazing prices, brilliant app. In 5 plus years I’ve not had one bad incident with Zopa, which is remarkable when compared to similar companies. Applications are simple, stress free and come with zero judgement. I wouldn’t hesitate to refer them to friends, family and strangers. Reviewed on: 15th January 2026

so easy to use the app, staff always friendly

so easy to use the app, staff always friendly Reviewed on: 15th January 2026

Great card

Easy to use app and easy to understand billing Reviewed on: 15th January 2026

Great service and ease of use.

Great service and ease of use. customer service have been excellent, very informative and helpful. Reviewed on: 15th January 2026

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