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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.94 (7461 reviews)

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4.94

Based on 7,461 reviews, last reviewed 17th Jan 2026

27300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Accessibility Very efficient and approachable help is only a phone call away. Reviewed on: 17th January 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (7461)

Review of the Zopa, Smart Saver:

Brilliant savings account

Great app and bank, I'm very glad that they have kept increasing the interest rate along with interest raises! Reviewed on: 14th March 2023

Efficient in finance management

Efficient in finance management and smart app Reviewed on: 15th January 2026

helpful and courtesy

i have had nothing but helpful and courtesy from customer services when i have had to contact them Reviewed on: 15th January 2026

Easy access to my accounts online

Easy to navigate their website to access my accounts and happy with the products I have had from them. They have been able to help me with any financial needs I have had effectively, efficiently and with all the information I required to I was able to make the choice of products best suited to me Reviewed on: 15th January 2026

Easy to use App.

Easy to use App. Great communication. Helps you feel in control. Thanks Zopa Reviewed on: 15th January 2026

So easy to use and straightforward.

So easy to use and straightforward. I’m so pleased I chose Zopa. Thank you! Reviewed on: 15th January 2026

10 out of 10

Nothing but a possitive review. 10 out of 10 Reviewed on: 15th January 2026

They are best customer service and also their staff...

They are best customer service and also their staff are so good is resolving your problem Reviewed on: 15th January 2026

Zopa are an amazing bank always there to listen and...

Zopa are an amazing bank always there to listen and help Reviewed on: 15th January 2026

Zopa is simple to access and quick.

Zopa is simple to access and quick. The interest rates are also very competitive. Reviewed on: 15th January 2026

Excellent, please maintain the high standard of your...

Excellent, please maintain the high standard of your work. Reviewed on: 15th January 2026

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