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Zopa: Smart Saver reviews

Name: Smart Saver
Rating: 4.82 (8149 reviews)

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4.82

Based on 8,149 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025

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About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

Perfect for all your savings goals Reviewed on: 6th April 2023

Best rates and intuitive interphase

Love this app. Easy deposits and great rates that follow the BoE well. Reviewed on: 23rd February 2023

Straight forward

It has been so simple and the app is easy. No bother at all. Reviewed on: 23rd February 2023

Flexible service

I love Zopa as it offers a range of savers account for customer to set up according to one’s personal financial needs. Reviewed on: 23rd February 2023

A very simple Smart (App) savings account

A very decent interest for easy access. Easy to set up and understand. I needed the flexibility of an easy access account, due to a few projects which i may be doing. Reviewed on: 23rd February 2023

Easy and stress free experience

I am really impressed with Zopa and setting up my smart saver. Everything was easily explained, simple to follow and could access the saver straight away on the app. The app is amazing where you can clearly see/ control what money is coming in/out of your account. Sounds easy but other companies seem to struggle with this. Would definitely use again and highly recommend to anyone else thinking of opening an account. Reviewed on: 23rd February 2023

An easy to use app

Zopa was easy to set up, the app is the simplest banking app I've ever used. It's easy to switch between savings accounts. I feel confident placing my money with Zopa. Reviewed on: 23rd February 2023

Simple savings

An easy to use savings account with options to add boosted savings pots with excellent interest rates Reviewed on: 23rd February 2023

Excellent

Excellent savings rates and easy to use app, took no time at all to set up. Would definitely recommend. Reviewed on: 23rd February 2023

A HELPING HAND

Quick and easy application for a loan when it was needed. Also good backup communication. Reviewed on: 23rd February 2023

intuitive and effective saving

ideally I'd prefer to manage my accounts using a desktop pc however the zopa app is easy to use and navigate. So far too they have been reasonably quick to respond to interest rate changes which is more than I can say for others! Reviewed on: 23rd February 2023

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