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Zopa: Smart Saver reviews

4.82
Based on 8,149 reviews, last reviewed 17th Jun 2026
89% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent accounts, interest and app. This company provide an app that works and is easy to use. The use of pots to separate savings is valuable to me to keep track of what I want to save ... Read more Reviewed on: 17th June 2026
VMann's avatar
VMann

Latest lowest rating:

1

Very poor customer service. The financial product is as good as any other financial provider, however, their customer service is appalling. You get cut off or passed from person ... Read more Reviewed on: 17th November 2025
Bernadette Fitzmaurice's avatar
Bernadette Fitzmaurice

About this product

Zopa Bank have an instant access savings account called Smart Saver.

Smart Saver can be opened with just £1 and you can split your savings into personalised pots using the Zopa Bank app. You can save up to £250,000 across Smart Savings Hub pots.

Zopa Bank Smart Saver account reviews help you find out what it’s like to be a customer. If you’ve used Zopa Bank before, you can also leave a review and share your experience.

Zopa Smart Saver reviews (8149)

Review of the Zopa, Smart Saver:

Flexible, high interest, easy to use banking app

5
Perfect for all your savings goals Reviewed on: 6th April 2023

Excellent

5
Great company to deal with excellent customer service Reviewed on: 20th February 2023

Smart saver account

4
super easy-to-use app and very clean design and product features Reviewed on: 20th February 2023

Great place to stash savings

5
Easy to open an account, good interest rates offered, no faff moving money around. Highly recommended. Reviewed on: 20th February 2023

Very happy with the app.

5
Easy to use and money transferred quickly. Reviewed on: 20th February 2023

Easy to setup in app takes minutes

5
Quick, easy and efficient service from end to end. Also love boosted pot’s functionality Reviewed on: 20th February 2023

Helpful and easy

5
Been with them for a couple of weeks and is absolutely amazing Reviewed on: 20th February 2023

Great saving rates!

5
I think I was recommended Zopa by Money Saving Expert website and in under half an hour, I'd downloaded the app, set up an account and transferred my money across. It was super easy and the saving rates are miles better than elsewhere. Love the fact you can create different pots of money that get better rates based on the length of notice you have to give to withdraw the money. App is easy to use and simple to understand. Really impressed and happy I moved my money across as my current account was not paying a decent rate. Reviewed on: 20th February 2023

Easy to understand and jargon free

5
Simple and user friendly. Easy to set up. Reviewed on: 20th February 2023

Excellent product

5
A very easy to use savings program. Excellent app. Reviewed on: 20th February 2023

Everything to gain - nothing to lose!

5
Zopa’s clever Smart Saver account includes a savvy incentive to save for special items or events called Access and Booster pots. Love the latter where interest rises from 2.86% to 2.91%. On my way to saving for new electric car! Smart banking app a breeze to use and very secure. Reviewed on: 20th February 2023

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